Sous Chef
Role Overview
The role operates in a high-volume airline catering and food production environment, overseeing daily bulk production in a Cold Kitchen.
It coordinates production planning, manpower and shifts, batch and yield control, and timely dispatch based on demand and forecasts.
The role is accountable for consistent quality, HACCP and food safety compliance, raw material and wastage control, and coordination with Planning and Dispatch.
Key Skills for This Role
Full Job Posting
Job context
The role operates in a high-volume airline catering and food production environment, overseeing daily bulk production in a Cold Kitchen.
It coordinates production planning, manpower and shifts, batch and yield control, and timely dispatch based on demand and forecasts.
The role is accountable for consistent quality, HACCP and food safety compliance, raw material and wastage control, and coordination with Planning and Dispatch.
Key responsibility areas
- Supervise staff, allocate work, monitor productivity, assist and train team members, and coordinate with senior production staff.
- Plan rosters and schedules to achieve required output.
- Meet specifications, standardized recipes, passenger loads, and airline standards; maintain portioning, presentation, and date colour-coding.
- Monitor food-safety records and corrective follow-ups to maintain consistent quality and compliance.
- Resolve operational issues with corrective and preventive actions, and communicate production status and challenges to senior chefs.
- Implement and update SOPs, address non-conformances, brief the team on preventive measures, and enforce approved recipes and methods.
- Support development, trials, and implementation of recipes and menu items in line with client requirements and quality standards.
- Prepare and execute demand-based production plans and maintain production sheets broken down by airline or catering business.
- Maintain stock rotation, timely deliveries, service quality, and hygiene procedures.
- Control food cost and wastage through portion monitoring, efficient material use, reduced overproduction, and variance tracking.
- Comply with company safety and hygiene policies and procedures.
Qualifications and experience
- Hotel Management or Culinary degree.
- At least five years of culinary experience.
- Hotel catering experience equivalent to a five-star facility, with excellent knowledge of cooking and different cuisines.
- High-volume and/or banqueting experience in a large kitchen team is preferred.
Skills
- Ability to provide feedback and coaching, develop in the role, and take responsibility.
- Effective delegation, real-time problem-solving, and decision-making skills.
- Creative thinking and strong interpersonal, organizational, training, and communication skills.
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