Assistant Accountant
About This Role
Role Overview:
The Assistant Accountant at Thrifty Car Rental will support the Finance Department in processing refunds, reconciling receipts, maintaining accurate financial records, and assisting with day-to-day accounting operations. This role ensures smooth financial workflows, timely reporting, and effective coordination with clients and internal teams.
Key Responsibilities:
Daily Activities
Process refunds including cash refunds, online cancellations, early off-hire, debit card deposits, and personal lease refunds.
Respond to client emails regarding refunds and pre-authorization (pre-auth) queries.
Assist Customer Service Advisors (CSA) and Customer Care teams with financial inquiries.
Maintain and update the Refund Tracker, including refund notes and reference numbers.
Weekly and Monthly Activities
Record online cancellation entries in the JD system.
Reconcile AMEX receipts, NI receipts, and Points Pay receipts.
Confirm and verify refund receipts.
Handle NI escalations, including following up on pre-authorizations for outstanding reports submitted by Area Managers.
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