Artificial Intelligence Specialist

The Role

AI Integration & Automation Architect

Key Responsibilities

AI Voice Agent Systems (Inbound & Outbound)

• ️ Design and deploy AI voice calling agents for outbound lead generation and follow-up across all companies
• ️ Build inbound AI voice reception agents to handle property enquiries, project information, and appointment booking
• ️ Integrate voice AI with CRM to log call outcomes, update lead status, and trigger follow-up workflows automatically
• ️ Configure multi-lingual voice agents (English, Arabic) tailored to Dubai's market

2. WhatsApp AI Automation

• ️ Build outbound WhatsApp AI campaigns for project launches, promotions, and event invitations (DPS)
• ️ Deploy inbound WhatsApp AI agents to respond to enquiries, share brochures, pricing, and project details in real time
• ️ Integrate WhatsApp flows with CRM and lead tracking systems
• ️ Ensure compliance with Meta Business API policies and UAE communications regulations

3. CRM & Sales Automation

• ️ Architect and manage an AI-driven CRM system (e.g. HubSpot, Salesforce, GoHighLevel, or equivalent)
• ️ Build intelligent lead scoring, automated nurture sequences, and pipeline management using AI
• ️ Create AI agents that assist sales agents with real-time prompts, objection handling, and follow-up reminders
• ️ Connect CRM to voice, WhatsApp, email, and web channels for a unified lead view

4. Marketing AI Integration

• ️ Integrate LLMs (Claude, GPT-4, Gemini, etc.) into marketing workflows for content generation, ad copy, email sequences, and social media
• ️ Build AI pipelines for automated property listing descriptions, campaign briefs, and performance reporting
• ️ Automate lead capture from digital ads (Meta, Google, TikTok) into CRM and AI nurture sequences
• ️ Implement AI-powered analytics dashboards to track campaign ROI, lead quality, and conversion rates
• 5.

Multi-Company AI Architecture

• ️ Design separate but connected AI agent stacks for each company brand and use case
• ️ Manage API integrations across all LLM providers, telephony platforms (Twilio, Vapi, Bland AI, etc.), and business tools
• ️ Build an internal AI knowledge base for each company containing property data, FAQs, project details, and sales scripts
• ️ Ensure data privacy, security, and compliance across all AI systems

Technical Must-Haves

• ️ Deep hands-on experience with LLMs: Claude (Anthropic), GPT-4/4o (OpenAI), Gemini (Google), and open-source models
• ️ Proven experience building AI voice agents using platforms such as Vapi, Bland AI, Retell AI,
• ElevenLabs, or Twilio
• ️ Experience with WhatsApp Business API (Meta Cloud API or BSP partners)
• ️ Strong proficiency in Python and/or JavaScript / Node.js for AI workflow development
• ️ Experience with AI orchestration frameworks: LangChain, LlamaIndex, CrewAI, AutoGen, or equivalent
• ️ Hands-on CRM configuration and automation (HubSpot, Salesforce, GoHighLevel, Zoho, or similar)
• ️ Knowledge of prompt engineering, RAG (Retrieval-Augmented Generation), and vector databases (Pinecone, Weaviate, Chroma)
• ️ API integration experience: REST APIs, webhooks, Zapier / Make (Integromat) for no-code bridges
• Nice to Have
• ️ Experience in real estate technology, PropTech, or CRM for property sales
• ️ Knowledge of UAE/GCC digital marketing platforms and regulations
• ️ Familiarity with n8n, Flowise, or similar open-source AI workflow tools
• ️ Experience with AI-powered ad targeting and Meta / Google Ads automation

Soft Skills

• ️ Systems thinker — able to design end-to-end solutions, not just individual tools
• ️ Self-starter who can move from whiteboard to working prototype rapidly
• ️ Strong communicator who can brief non-technical stakeholders (sales directors, marketing leads)
• ️ Obsessive about results — you measure success in leads generated, call answer rates, and conversion