Area Manager
Role Overview
Manage administration functions across stores, enforce policies and procedures, and support efficient day-to-day operations.
Contribute to system development, business processes, training, and compliance across locations.
Key Skills for This Role
Full Job Posting
Role overview
Manage administration functions across stores, enforce policies and procedures, and support efficient day-to-day operations.
Contribute to system development, business processes, training, and compliance across locations.
Administration and controls
- Monitor administration office activity across locations and ensure adherence to company policies and SOPs.
- Train store management teams on operating systems and assist with till discrepancy investigations and reporting.
- Ensure stock takes and physical inventory counts follow SOPs; support related investigations.
Policies and systems
- Develop and implement store procedures with the regional office and Retail Compliance Manager.
- Review and amend SOPs based on business needs and internal audits; develop procedures for new territories aligned with group and local legislation.
- Review internal audit reports and support corrective actions with Store Managers.
- Maintain and develop store-system processes, collaborate with Retail IT, optimize SAP ECC.6, and act as first contact for store system issues.
Store support and compliance
- Support new store openings and identify IT requirements for store administration.
- Train new and existing employees on operational processes and SOPs.
- Review local consumables against budget parameters and monitor archiving in line with Group Internal Audit.
- Ensure health, safety, and security standards; support ARIBA purchasing for cost savings and streamlined communication.
Required skills
- Strong administrative and compliance skills; proficiency with SAP and related store systems.
- Excellent communication and training skills, with the ability to optimize operational processes.
- Strong strategic planning, analytical, influencing, negotiating, and computer skills.
Qualifications and experience
- Essential knowledge of SAP.
- 5–8 years of experience in a finance or administrative role; store-based experience is preferred.
- A degree is advantageous.
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