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Area Manager

Pistach&More Sweets and Flowers
QAT
Full-time
Onsite
Discovered 1 weeks ago
Branch or operations managementManaging and training staffTracking sales and achieving targetsManaging inventory and branch requirementsHandling customer complaintsPreparing operational reports

Full Job Posting

Job Duties and Responsibilities

  • Supervise all branches and monitor daily operations, ensuring compliance with operational policies and procedures.
  • Manage and monitor branch employees, ensuring compliance with work schedules and monitoring discipline, productivity, and job performance.
  • Train branch employees on operational procedures, customer service standards, sales methods, and product handling.
  • Prepare new employees for work within branches and evaluate their performance during onboarding.
  • Identify staffing requirements and coordinate with management and HR to meet staffing needs.
  • Identify branch requirements for products, inventory, materials, and supplies and coordinate with relevant departments.
  • Monitor daily sales across branches, track sales targets and KPIs, analyze results, and submit recommendations.
  • Monitor branch performance against targets and develop corrective actions in coordination with management.
  • Supervise transfer and distribution of products between warehouses, branches, and customers.
  • Monitor customer complaints and feedback and follow up on corrective actions to ensure customer satisfaction.
  • Ensure branches comply with customer service standards, product quality, cleanliness, display, pricing, and product validity.
  • Conduct regular inspection visits to branches and ensure recorded observations are addressed.

Experience, Language, and License Requirements

  • Branch or operations management: 1 year (Required).
  • Managing and training staff: 1 year (Required).
  • Tracking sales and achieving targets: 1 year (Required).
  • Managing inventory and branch requirements: 1 year (Required).
  • Handling customer complaints: 1 year (Required).
  • Preparing operational reports: 1 year (Required).
  • Arabic (Required).
  • English (Required).
  • A valid driver's license is required.

Compensation

  • During the probationary period: 4,000 QAR per month, inclusive of all allowances.
  • After successfully completing the probationary period: 4,000 to 5,000 QAR per month, inclusive of all allowances, depending on evaluation results and performance.

Additional Requirements

  • It is a requirement to transfer your residency sponsorship to the company upon the successful completion of the probationary period.

Work Location

  • Work Location: In person.

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