Arabic Receptionist

Role overview

Responsibilities

• Answer the phone using a polite, consistent manner and proper telephone etiquette.
• Welcome and greet patients and visitors in person or over the phone.
• Keep the reception area clean and organized.
• Register new patients and update existing patient demographics, collecting personal and financial information.
• Support patient flow by notifying providers of arrivals, tracking delays, and communicating with patients and clinical staff.
• Respond courteously to inquiries from patients, prospective patients, and visitors.
• Maintain insurance practices, requirements, forms, and processes; follow up on claims and coding using Daman codes and ICD-10.
• Use dental charting codes and diagnosis information with Daman price list codes and ICD-10.

Preferred skills and qualifications

• Arabic is required; English is preferred.
• Receptionist or relevant experience in a medical setting is preferred; one year of medical reception or administration experience is preferred.
• A female candidate is preferred.
• Must look presentable and professional.
• Friendly and compassionate disposition.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to work independently or as part of a team.
• Excellent interpersonal communication skills.
• Dedication to maintaining confidentiality of patient records.
• Experience with Dok32 App and office or dental accounting software is preferred.

Pay

• Pay starts at AED 1.00 per month; the salary package will be discussed during the interview.

Job types

• The posting lists both full-time and contract job types.

Work location

• Work location is in person.