Arabic Receptionist

Role Overview

Job Responsibilities

• Answer calls using polite and consistent telephone etiquette.
• Welcome and greet patients and visitors in person and by phone.
• Keep the reception area clean and organized.
• Register new patients and update patient demographic, personal, and financial information.
• Facilitate patient flow and communicate arrivals and delays to providers, patients, and clinical staff.
• Respond courteously to patient, prospective patient, and visitor inquiries.
• Maintain insurance practices, requirements, forms, and processes.
• Follow up on insurance claims and coding information using Daman codes and ICD-10.
• Use dental charting and diagnosis codes, including Daman price list codes and ICD-10.

Preferred Skills and Experience

• Experience as a receptionist or in a relevant medical setting is preferred.
• At least 1 year of medical reception or administration experience is preferred.
• English language proficiency is preferred.
• Experience with the Dok32 App and office or dental accounting software is preferred.
• Strong organizational, time management, verbal, written, and interpersonal communication skills are preferred.
• Ability to work independently or as part of a team is preferred.
• Dedication to maintaining confidentiality of patient records is preferred.

Compensation

• Salary package will be discussed during the interview.
• Pay is listed as from AED 1 per month.

Workplace and Employment

• The work location is in person.
• The listed job types are full-time and contract.

Language Requirement

• Arabic language proficiency is required.