Applications Analyst I
Role Overview
The Digital Solutions Delivery team supports implementation and ongoing support of technology products used by research and operations partners.
The role defines, approves, deploys, and supports technology requests from clinical and research groups.
Provides software application design, development, testing, implementation, training, and ongoing maintenance.
Key Skills for This Role
Full Job Posting
Role overview
The Digital Solutions Delivery team supports implementation and ongoing support of technology products used by research and operations partners.
The role defines, approves, deploys, and supports technology requests from clinical and research groups.
Provides software application design, development, testing, implementation, training, and ongoing maintenance.
Essential functions
- Review system requirements and business processes; test, debug, and implement software solutions.
- Develop and execute test plans and perform software quality assurance.
- Train end users and prepare end-user documentation.
- Identify and resolve application issues; run reports, update tables, and support ongoing software operations.
- Participate in team meetings to discuss activities, issues, and updates.
Qualifications
- Bachelor's degree in computer science or a related field required; experience may be accepted in lieu of a degree.
- 0–1 year of IT experience required; healthcare IT experience is ideal.
- Experience developing, supporting, or operating software applications; healthcare setting experience is preferred.
- Ability to document workflows and business processes, translate ideas into technical requirements, communicate with technical and non-technical staff, and solve problems.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Work arrangement and schedule
- Hybrid working model; Monday through Friday Eastern business hours are required.
- On-site attendance is required four times monthly at Assembly Row in Somerville, with some days at Mass General Hospital in Boston; flexibility for additional on-site meetings and business needs is required.
- Remote workdays require a quiet, secure, private, HIPAA-compliant workspace, confirmed by video on the first day.
- Scheduled for 40 hours per week on the day shift.
Pay
- The stated annual pay range is $62,836.80–$89,762.40.
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