workday
Application Support Lead Analyst
JLL
Birmingham, GBR
Full-time
Lead
Onsite
Discovered 1 weeks ago
servicenowsql
Key Skills for This Role
servicenowsql
Full Job Posting
Skills
- Strong analytical and problem-solving skills.
- Understanding of basic project management principles.
- Excellent communication and interpersonal abilities.
- Attention to detail/excellent written skills.
- Prioritisation and coordination of a variety of work packages
- SQL writing skills Working knowledge of ServiceNow, with exposure to one or more CAFM platforms (e.g., Corrigo, MRI Concept/Evolution, Evolution MX, Mobiess) advantageous.
- People management experience.
- Competencies
- Leadership, coaching and constructive feedback delivery.
- Strong communication and collaboration.
- Conflict resolution and sound judgement on when to resolve issues locally versus escalate.
- Resilience and prioritisation across competing people-management and hands-on analyst demands.
- Continuous improvement mindset.
- Adaptability.
Experience
- Experience of FM/engineering service delivery business processes and organisations
- Understanding of a typical software development life cycle
- Previous experience in software solutions, business intelligence, or asset management is advantageous.
- Knowledge of CAFM or EAM systems
- Knowledge of data structures and languages Exposure to PFI and PAM FM contract environments is advantageous.Place holder
- Strong analytical and problem-solving skills.
- Understanding of basic project management principles.
- Excellent communication and interpersonal abilities.
- Attention to detail/excellent written skills.
- Prioritisation and coordination of a variety of work packages
- SQL writing skills Working knowledge of ServiceNow, with exposure to one or more CAFM platforms (e.g., Corrigo, MRI Concept/Evolution, Evolution MX, Mobiess) advantageous.
- People management experience.
- Competencies
- Leadership, coaching and constructive feedback delivery.
- Strong communication and collaboration.
- Conflict resolution and sound judgement on when to resolve issues locally versus escalate.
- Resilience and prioritisation across competing people-management and hands-on analyst demands.
- Continuous improvement mindset.
- Adaptability.
- On-site –Birmingham, GBR
- If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
- JLL Privacy Notice
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Location:
- On-site –Birmingham, GBR
- If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
- JLL Privacy Notice
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
About JLL
Real Estate & Construction10,001+
JLL is a global commercial real estate and investment management company. It helps clients buy, build, occupy, manage and invest in office, industrial, hotel, residential, retail and data center properties.
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