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Appliance Repair Technician

Miele
Miami, USA
Full-time
Mid
Onsite
Discovered 3 weeks ago
Communication

Full Job Posting

Key Responsibilities

  • Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
  • Level and adjust equipment to include plumbing, gas and electrical connections
  • Install and instruct customers on the proper use of equipment
  • Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)
  • Complete all service calls and warranty documentation in an accurate and timely manner
  • Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required
  • Maintain the delivery truck in safe and working order

Requirements

  • 100% local daily travel required
  • A valid driver's license
  • High school diploma or general education degree (GED)
  • Knowledge of basic plumbing and electrical skills
  • Good computer skills with knowledge of Microsoft Office
  • Ability to apply concepts of basic math
  • Ability to read, write and comprehend instructions, correspondence, and memos in English
  • Ability to multi-task
  • Ability to work professionally with colleagues and be a team player
  • Ability to manage difficult customer situations
  • Must be self-motivated, customer-oriented person with excellent communication skills
  • Working Conditions
  • Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation
  • May occasionally walk on slippery or uneven surfaces
  • May have exposure to dust, gas, fumes or chemicals
  • On occasion, may use special visual or auditory protective equipment
  • Will occasionally climb stairs and work off elevated surfaces
  • Frequently work with bio-hazards for Commercial Technicians only
  • Physical Requirements
  • Ability to sit, walk and crawl occasionally
  • Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
  • Ability to use hands repetitively and power/simple grasp constantly
  • Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
  • Physical ability to lift, pull and push products up to 50 pounds frequently
  • Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally
  • Ability to carry items up to 6 feet occasionally
  • Compensation
  • $50,000 to $69,000 annually

Benefits

  • Comprehensive health, dental and vision insurance
  • Wellness discounts on medical premiums
  • 100% covered life and long-term disability insurance
  • 401k with company match
  • PTO + holidays
  • Generous Employee Purchase Program
  • Wellness and volunteer programs
  • Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

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