Miele Consultant

About Miele

Workplace

• Join Miele's Experience Centre team in a premium retail environment, advising customers on products and helping them make informed purchasing decisions.

Responsibilities

• Provide personalized product advice and consultative sales solutions.
• Build customer relationships and guide customers from enquiry through purchase.
• Demonstrate products and features to support informed purchasing decisions.
• Achieve individual and team targets while maintaining premium service standards.
• Keep products and displays well presented throughout the Experience Centre.
• Collaborate with colleagues to support a seamless customer experience and store operations.
• Maintain product knowledge through ongoing training and development.

Must-have qualifications

• Previous experience in retail, customer service, or consultative sales.
• Passion for customer experience, strong communication and relationship-building skills, and a proactive results-driven approach.
• Ability to achieve sales targets, stay organized, and manage multiple priorities.

Nice-to-have qualifications

• Experience in premium retail, appliances, furniture, kitchens, interiors, or luxury brands.
• Confidence delivering product demonstrations or presentations.
• Experience with CRM or point-of-sale systems.
• Interest in home design, cooking, or premium lifestyle products.

Benefits

• Benefits include a quarterly paid day off, development and career opportunities, employee discounts, wellbeing programs, and recognition for individual and team accomplishments.