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Analyst V Tech Change Management

Ahold Delhaize USA
Salisbury, USA
Full-time
Senior · 8+ years experience
Hybrid
USD 108880-163320 yearly / year
Discovered 1 months ago
AgileSAFeProsciACMP

Full Job Posting

  • Design and lead end-to-end change strategies for complex Technology initiatives, including stakeholder engagement, communications, training, readiness, and adoption planning
  • Partner with HR and Corporate Communications to ensure aligned messaging, integrated plans, and a consistent employee experience
  • Establish and track key metrics and feedback loops to measure adoption, proficiency, and business outcomes
  • Analyze insights and recommend actions to improve adoption, engagement, and overall change effectiveness
  • Coach leaders and managers on change practices, equipping them to effectively support their teams through change
  • Support the development of change capability across Technology through training, tools, and guidance
  • Embed repeatable frameworks, toolkits, and governance practices to enable scalable and consistent change delivery
  • Contribute to continuous improvement of change management approaches, aligned to evolving Technology ways of working (e.g., Agile, product models)
  • Bachelor's degree or equivalent experience
  • 8+ years of experience in organizational change management, with a strong track record supporting complex Technology initiatives
  • Experience leading change efforts across multi-program or enterprise-level transformations
  • Strong facilitation and communication strategy skills, with the ability to engage and influence across stakeholder groups
  • Data-driven mindset, with experience measuring adoption and translating insights into action
  • Ability to operate independently while partnering effectively across teams
  • Certification in change management (e.g., Prosci, ACMP)
  • Experience working in Agile, SAFe, or product-based operating environments
  • Experience partnering with enterprise communications or HR transformation teams

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