Analyst, Business Intelligence and Performance Measurement

Position overview

Main responsibilities

• Develop, maintain, and improve BI reports, dashboards, analytical tools, and performance-measurement products.
• Collect, validate, analyze, and interpret data from multiple sources; identify trends, variances, and results.
• Monitor and report organizational trends, results, and key performance measures.
• Produce regular, ad hoc, and official management reports, analyses, and performance summaries.
• Ensure BI data, reports, and reporting methods are documented, accurate, consistent, and reliable.
• Identify opportunities to improve reporting, data visualization, and BI tools.
• Analyze performance across NFB digital platforms, social media, third-party platforms, and other audience-engagement channels.
• Use web analytics to assess traffic, audience acquisition, user behavior, content performance, and engagement.
• Support digital measurement and tracking requirements, including tagging standards and data-collection protocols.
• Provide insights on audience, content, campaign, distribution, and engagement performance, identifying trends and issues for further investigation.
• Support reporting across audience, revenue, customer, market, distribution, production, and organizational performance areas.
• Monitor data quality, resolve issues, document definitions and methods, and improve data integrity, governance, and reporting processes.

Required training, knowledge, and experience

• Bachelor's degree in Business Administration, Data Analytics, Information Management, or a related field.
• At least five years of relevant experience in data analysis, BI, reporting, marketing analytics, digital-media analytics, or data management.
• Experience developing reports and dashboards using Power BI or equivalent BI tools.
• Strong working knowledge of Google Analytics and website, audience, traffic, acquisition, and engagement data.
• Experience preparing analytical reports and presenting findings to management and business stakeholders.
• Knowledge of data modelling, data systems, data quality, and reporting methodologies.
• Knowledge of Microsoft 365, Excel, and collaboration tools.
• Bilingual in French and English, orally and in writing.

Skills required

• Initiative, autonomy, adaptability, sound judgment, and collaboration.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to synthesize, communicate, and present complex information clearly and accessibly.
• Ability to manage multiple tasks with a meticulous, structured, and rigorous approach.
• Ability to establish effective interpersonal relationships and professional interactions.

Location and work arrangement

• The position is located in Montreal at Balmoral and has a mostly on-site flexibility profile.

Salary and status

• Salary range is $75,381 to $94,502, under review.
• Continuous, full-time status; two positions are available.

Application information

• Competition closing date is October 9, 2026.

About the employer