Air Traffic Control Assistant (ATCA) - Sharjah National

Air Traffic Control Assistant (Atca)

Key Accountabilities

• Carry out procedures connected with the Briefing Room, including:
• Managing, correcting, and disseminating flight plans and other flight-associated messages using the Comsoft Solutions Aeronautical Data Access System (CADAS).
• Obtaining information to meet the needs of the pre-flight and in-flight information services.
• Sending Notices to Airmen (NOTAMs) on behalf of the Airport Authority and disseminating them via Email or the Aeronautical Fixed Telecommunication Network (AFTN).
• Coding and decoding incoming and outgoing NOTAMs.
• Monitoring the validity of incoming and outgoing NOTAMs and maintaining a checklist.
• Verifying and validating NOTAMs received from the originator.
• Updating aeronautical information related to all OMSJ NOTAMs to all airport agencies via Email.
• Liaising with the Tower to ensure all Air Traffic Control staff are aware of aircraft movements.
• Updating Aeronautical Publications.
• Answering telephones and intercoms, and processing essential information promptly and accurately.
• Carry out procedures connected with the Air Traffic Control Tower, including:
• Assisting the Duty ATCO when requested, especially during emergencies and low visibility operations.
• Preparing flight progress strips and updating/managing flight plans (FPL).
• Liaising with Airport Operations regarding aircraft parking.
• Providing flight data to the ATCO.
• Recording flight movement data into flight information and display systems.
• Liaising with other operational departments and coordinating with other Air Traffic Units regarding start-up clearances.
• Providing information to internal and external emergency services.
• Completing standard templates as per the ATCA Operations Manual, performing administrative duties, and handling internal and external inquiries.
• Keeping necessary legislative and internal documentation up to date or archived.
• Coordinating with the Briefing Room.
• Carry out general procedures related to the ATCA role, including:
• Complying with staff instructions and administrative rules regarding conduct in the operational area.
• Answering telephones and intercoms and processing essential information promptly and accurately.
• Communicating with external agencies on various aviation-related matters.
• Reporting equipment unserviceability to the relevant parties and initiating the corrective call-out procedure.
• Updating the Watch Log and other operational and technical logs/reports as necessary.
• Assisting the Assistant In-Charge with document control and other safety management-related tasks.
• Maintaining a good working knowledge of ATS and AIS-related regulations and documentation.
• Undertaking other non-routine tasks as designated by management to ensure the smooth running of ATC and AIS services.

Specific Requirements

• Higher Secondary School education level
• Proven ability to deliver excellent customer service
• Strong IT skills
• High attention to detail
• Ability to work effectively in a team
• Quick thinking, good memory, and sound decision-making skills
• Ability to multitask and prioritize tasks as needed
• Strong communication and organizational skills
• Ability to interpret and analyze data/information
• Ability to remain calm under pressure and manage stress effectively
• Willingness and ability to adapt to changing situations
• Service-oriented mindset with good spatial awareness
• Genuine interest in the aviation industry