Air Operation Manager
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Key skills for this role
About the Role
Roles and Responsibility * Managing the entire Air freight operation team * Receive pre\-alerts/routing orders/bookings from customers * Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule * Coordinate with clients regarding freight clearance instructions * Coordinate with the origin station/Customer support for any discrepancy on shipping documents * Ensure online Bill of Entries are processed on time * Ensure import arrival notices
Key Skills for This Role
Full Job Posting
Overview
- Roles and Responsibility
- Managing the entire Air freight operation team
- Receive pre-alerts/routing orders/bookings from customers
- Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule
- Coordinate with clients regarding freight clearance instructions
- Coordinate with the origin station/Customer support for any discrepancy on shipping documents
- Ensure online Bill of Entries are processed on time
- Ensure import arrival notices are dispatched to clients well in advance
- Coordinate with the transporter to ensure that the cargo is delivered
- Prepare and follow up on all documents
- Follow up with the customer's network for the original documents
- Inform the customer of the shipment status
- Coordinate with the clearance team for the collection of the delivery order from Airlines/Dnata
- Coordinate with Transport Department/Vendors for delivery of shipments/proof of delivery
- Relay information to origin offices if the shipment not cleared within 2 days
- Coordinate with third parties, sales and finance to meet operational requirements
- Resolve issues regarding cargo shortage/damage/claims
- Receiving cash/cheque from customers regarding clearance shipment/delivery order collection and accounting the same to Finance
- Managing messengers
- Ensure accurate invoicing is done on a timely/daily basis and all supporting documents are attached with the invoices, as per the client requirements
- Ensure billing is 100% accurate
- Ensure timely resolution of any discrepancy in invoicing
- Pay: AED10,000.00 - AED15,000.00 per month
Application Question(s)
- What is your current or last withdrawn salary monthly
Experience
- Air Operation( Dubai Exp): 8 years (Required)
- Managed Team (Pricing & Operation): 3 years (Required)
Language
- English(Fluent) (Required)
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