AI Tester (m/f/d)
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About the Role
AI Tester A forward-thinking organisation is investing in the development of intelligent conversational AI solutions and is seeking a hands-on AI Tester to ensure the quality, reliability, and performance of a customer-facing AI chatbot.
Key Skills for This Role
Full Job Posting
Ai Tester
A forward-thinking organisation is investing in the development of intelligent conversational AI solutions and is seeking a hands-on AI Tester to ensure the quality, reliability, and performance of a customer-facing AI chatbot.
This is a practitioner role — ideal for someone who thrives in execution and enjoys working at the cutting edge of AI quality assurance.
Responsibilities
- Design, develop, and execute comprehensive test plans and test cases covering functional, non-functional, integration, performance, and security testing across an AI chatbot platform.
- Perform black-box testing from the customer's perspective, evaluating chatbot behaviour, conversational accuracy, response quality, and user experience.
- Apply an understanding of AI and machine learning principles to assess chatbot outputs against expected behaviours and real-world customer expectations.
- Execute the full range of testing activities with a primary focus on functional and non-functional testing (approximately 75%), complemented by performance and security testing (approximately 25%).
- Conduct integration testing to validate seamless interaction between the chatbot and connected systems and APIs.
- Carry out performance testing to assess chatbot responsiveness, scalability, and stability under varied load conditions.
- Support security testing activities to identify vulnerabilities and ensure the platform meets required compliance and data protection standards.
- Utilise Azure-based testing tools and Python scripting to automate and enhance testing processes.
- Log, track, and clearly communicate defects and test outcomes, working closely with the Test Lead and development teams to drive resolution.
- Contribute technical analysis and insights to support continuous improvement of the chatbot's quality and performance.
Qualifications And Skills
- Up to 9 years of hands-on testing experience, with a strong focus on functional and non-functional testing.
- Proven experience designing test cases and test plans across multiple testing types — integration, performance, security, and functional.
- Black-box testing experience, ideally within a customer-facing digital or conversational AI product environment.
- Solid understanding of AI concepts and what constitutes quality, accuracy, and appropriate behaviour in an AI chatbot — practical development of AI is not required, but familiarity with AI capabilities and customer expectations is essential.
- Hands-on experience with Azure-based testing environments.
- Python scripting skills to support test automation and data validation.
- Strong analytical skills with the ability to interpret technical outputs and translate findings into clear, actionable reporting.
- Collaborative team player, comfortable operating within a structured team reporting to a Test Lead.
- Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
- Our resourcing and smart services help you to realize tomorrow's potential.
- Discover the amazing things possible when you bring the right people and the right technologies together.
- At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients.
- We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.
- We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.
- By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve.
- AI Tester in Abu Dhabi, United Arab Emirates
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