Aftermarket Sales Consultant - Construction Equipments | Al-Futtaim Au
Skills
About This Role
Customer Coverage
- Deliver effective customer coverage through structured territory planning
- Maintain a strong understanding of customer needs and buying patterns through regular field visits
- Develop and execute customer call plans and visit schedules
- Identify and onboard new customers through proactive prospecting and follow-ups
- Support new equipment deliveries by promoting parts and service offerings such as PM contracts, CSAs, and Care Track solutions
- Monitor customer requirements to ensure timely delivery and proactive communication
Financial Sales Performance
- Achieve sales targets including revenue, gross profit, and market share
- Promote a professional image while delivering high-quality technical and service support
- Identify and convert aftermarket sales opportunities across the territory
- Drive growth in key product areas such as undercarriage, GET, engine, power-train, and hydraulic attachments
- Collaborate with head office teams to identify business opportunities and provide tailored solutions
- Work closely with Service Managers to prepare and present quotations and proposals
General Duties
- Maintain high standards of professionalism and customer engagement
- Ensure all customer and equipment data is up to date within internal systems
- Maintain assigned company equipment and vehicle in good condition
Health, Safety & Environment
- Follow all health and safety procedures and report incidents or hazards
- Actively participate in safety programs and initiatives
- Ensure use of PPE and maintain safe working practices at all times
Quality
- Deliver high-quality outputs across all customer interactions
- Promote a culture of “done right, done well, done once”
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