Advisor, Channel Retail
Full Job Posting
Description
In this role, you will:
- Represent Apple within a single partner store and help customers develop relationships with our brand. - Sell directly to customers, work closely with partners, and create new owners of our products. - Provide an amazing customer experience by showcasing our products, accessories, and services. - Proactively seek opportunities to expand awareness for new and existing customers. - Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey. - Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards. - Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution. - Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.
Minimum Qualifications
- Typically requires a minimum of 1-2 years of related experience
- Passion for helping customers and partners understand how Apple technology can enrich lives
- Curiosity for continuous learning and eagerness to share knowledge with others
- Outstanding customer focus
- Excellent communication skills
- Ability to educate and inspire others
- Solid relationship building skills with the ability to become a trusted business partner at a single point of sale
Preferred Qualifications
- High level of integrity, trust, and accountability
- Strong self motivation and ability to work independently in a fast-paced, constantly changing environment
- Effective time management including ability to multitask, organize, and prioritize tasks
- Ambition for driving sales results and recommending Apple solutions is desirable
- Background in direct sales or solution-based selling is a plus
About Apple
Designing and manufacturing consumer electronics, software, and digital services.
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