Administrative & Operations Assistant

About This Role

Company Overview:
We are a growing cleaning services company in Qatar, providing reliable and high-quality cleaning solutions to residential and commercial clients. We are seeking a highly organized and proactive Administrative & Operations Assistant to support daily operations and ensure smooth coordination between clients and cleaning staff.

Key Responsibilities:

• Coordinate and manage daily schedules for cleaning staff
• Assign jobs and ensure timely service delivery
• Act as the main point of contact for client inquiries and service requests
• Respond promptly to phone calls, messages, and emails
• Maintain accurate client records and job tracking
• Follow up with clients to ensure satisfaction and handle any concerns
• Support basic administrative tasks such as preparing quotations and invoices
• Monitor staff attendance and report operational updates

Requirements:

• Previous experience in administration, operations, or customer service preferred
• Strong communication skills in English (Arabic is a plus)
• Excellent organizational and multitasking abilities
• Comfortable handling frequent client interactions throughout the day
• Basic computer skills (Microsoft Office, email, messaging apps)
• Professional, reliable, and customer-focused attitude

Preferred Skills:

• Experience in staff scheduling or coordination
• Background in service-based industries (cleaning, maintenance, hospitality, etc.)
• Strong problem-solving skills

Salary & Benefits:

• Competitive salary based on experience
• Positive and supportive work environment
• Opportunities for growth

Job Types: Full-time, Contract, Permanent

Work Location: In person