icims
Administrative Coordinator OHS Grafton
Tufts University
Massachusetts, USA
Full-time
Senior Level
Onsite
USD 27.85-38.5 hourly
Discovered 1 months ago
Full Job Posting
- Student Insurance This staff member has the responsibility of billing insurance providers as appropriate. This position also assists student with bills from medical services received outside of Health Service (i.e. visits to specialist, emergency rooms, ambulance, clinical laboratories, etc.).
- Scheduling This staff person is responsible for maintaining the clinic schedule for 2 providers and 2 nurses in both the OHS database and Medicat (student health EHR). They greet faculty, staff, and students who are attending medical appointments, check them in and ensure proper paperwork is completed, manage walk-in patients, and answer phones/triage calls.
- Office Set up The Admin will be instrumental in setting up a new OHS/Student Health center on the Grafton campus. This will include ordering supplies and equipment, assisting in the project management as the new space is constructed, working collaboratively with facilities, safety, Cummings school leadership and vendors to develop the office, and making suggestions for optimal configuration and patient flow.
- Office Management Screens, sorts and distributes mail; may respond to routine correspondence Evaluates and organizes file systems for department Orders and maintains office supplies, works with vendors to maintain equipment and contracts Coordinates complex travel arrangement Maintains the OHS and Health Service phone messages are updated as needed to indicate business hours and holidays Submits and tracks work order requests
- General Serves as primary department contact and resource for internal and external customers; may communicate on behalf of manager(s) to explain or disseminate information. Provides general guidance and explanation of departmental policies and procedures Researches and resolves customer problems and concerns; recommends enhancements to improve department and customer service Must handle confidential or sensitive information with discretion Prepares and drafts letters, memos, reports, syllabi, brochures, newsletters, and other material for department Coordinates logistics on-site during event or program
• High School Diploma And GED
- 5+ years - college degree may serve as a substitute for some years of experience.
- Demonstrated ability of computer skills necessary to use electronic medical record and practice management modules. Good command of the English language, including medical terminology.
- Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attention to details.
- Ability to work independently or within a team environment.
- Excellent and effective interpersonal and communication skills.
- Demonstrated ability to work effectively and courteously with diverse groups of patients, staff, and providers
- Demonstrated ability to problem-solve and function as a resource to other members of the team and resolve complex issues on behalf of the providers and the patients. Demonstrated knowledge of HIPAA Confidentiality and Privacy Policies.
- Demonstrated understanding of Disaster protocols to include: fire, safety, and code calls, per mandatory training.
- Bachelor's Degree
- Experience with Medical Practice management software is a plus.
About Tufts University
Higher Education8424 employeesFounded 1852
Private research university providing higher education.
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