icims
Administrative Coordinator, Graduate Student Services
Tufts University
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 27.85-38.5 hourly / hour
Discovered 1 months ago
Microsoft 365BoxOneDriveExxat PrismQualtricsSalesforce
Key Skills for This Role
Microsoft 365BoxOneDriveExxat PrismQualtricsSalesforce
Full Job Posting
- Provides advanced administrative support and coordinates clinical education data operations Provides advanced-level administrative support for Clinical Site Development and Clinical Education operations Tracks status of ongoing operational activities, projects, and requests; follows up with Clinical Site Development and Clinical Education teams as needed Evaluates workflows and communicates recommendations to improve operational efficiency, consistency, and data quality Supports the effective administration and maintenance of clinical education records, databases, and related technologies (e.g., Exxat Prism, Qualtrics, and Salesforce) to promote accurate and efficient data management Coordinates calendars, meetings, and scheduling activities supporting Clinical Site Development, Clinical Education teams, and affiliated clinical education sites
- Provides advanced-level administrative support for Clinical Site Development and Clinical Education operations
- Tracks status of ongoing operational activities, projects, and requests; follows up with Clinical Site Development and Clinical Education teams as needed
- Evaluates workflows and communicates recommendations to improve operational efficiency, consistency, and data quality
- Supports the effective administration and maintenance of clinical education records, databases, and related technologies (e.g., Exxat Prism, Qualtrics, and Salesforce) to promote accurate and efficient data management
- Coordinates calendars, meetings, and scheduling activities supporting Clinical Site Development, Clinical Education teams, and affiliated clinical education sites
- Maintains clinical education data integrity and operational records Collects, researches, verifies, and updates clinical education data to maintain the accuracy and integrity of operational records, databases, and supporting documentation Performs routine and large-scale audits of clinical education sites, locations, personnel, and associated records to identify discrepancies and ensure data accuracy Prepares, maintains, and updates spreadsheets, databases, reports, and other operational records supporting Clinical Site Development and Clinical Education operations Proofreads, edits, and validates documents and data to ensure completeness, consistency, and accuracy Gathers data, conducts research, and organizes information to support operational decision-making, reporting, and process improvement initiatives
- Collects, researches, verifies, and updates clinical education data to maintain the accuracy and integrity of operational records, databases, and supporting documentation
- Performs routine and large-scale audits of clinical education sites, locations, personnel, and associated records to identify discrepancies and ensure data accuracy
- Prepares, maintains, and updates spreadsheets, databases, reports, and other operational records supporting Clinical Site Development and Clinical Education operations
- Proofreads, edits, and validates documents and data to ensure completeness, consistency, and accuracy
- Gathers data, conducts research, and organizes information to support operational decision-making, reporting, and process improvement initiatives
- Coordinates operational communications and information management Serves as a resource for Clinical Site Development and Clinical Education teams by coordinating operational communications and disseminating information to internal and external stakeholders, as appropriate Monitors shared communication channels, prioritizes incoming requests, and briefs Clinical Site Development and Clinical Education teams on matters requiring attention Escalates time-sensitive or high-priority matters to appropriate team members Prepares, facilities, and manages confidential communications, records, and information Represents Clinical Site Development at internal or external meetings and events, as appropriate, in support of departmental initiatives
- Serves as a resource for Clinical Site Development and Clinical Education teams by coordinating operational communications and disseminating information to internal and external stakeholders, as appropriate
- Monitors shared communication channels, prioritizes incoming requests, and briefs Clinical Site Development and Clinical Education teams on matters requiring attention
- Escalates time-sensitive or high-priority matters to appropriate team members
- Prepares, facilities, and manages confidential communications, records, and information
- Represents Clinical Site Development at internal or external meetings and events, as appropriate, in support of departmental initiatives
- Plans and coordinates meetings and operational activities Assists in planning meetings and operational activities, including identifying topics, proposing schedules, preparing agendas, and coordinating related activities Assists with operational projects supporting Clinical Site Development and Clinical Education operations Coordinates project activities, tracks progress, and follows up on assigned action items Assists with preparation and organization of materials supporting departmental communications, outreach, and training activities Supports initiatives that strengthen and maintain relationships with affiliated clinical education sites
- Assists in planning meetings and operational activities, including identifying topics, proposing schedules, preparing agendas, and coordinating related activities
- Assists with operational projects supporting Clinical Site Development and Clinical Education operations
- Coordinates project activities, tracks progress, and follows up on assigned action items
- Assists with preparation and organization of materials supporting departmental communications, outreach, and training activities
- Supports initiatives that strengthen and maintain relationships with affiliated clinical education sites
• High School Diploma
- 5 years of related administrative, operational, or data management experience
- Strong technical aptitude and proficiency using business software applications and databases
- Advanced proficiency with Microsoft 365 applications, including Word, Excel, Outlook, Teams, and other business productivity tools; strong spreadsheet and database management skills
- Demonstrated experience using collaborative document platforms and cloud-based file management systems (Box, OneDrive, SharePoint preferred)
- Experience maintaining accurate records and managing large volumes of data with a high degree of accuracy and attention to detail
- Excellent organizational, analytical, communication, collaboration, and interpersonal skills
- Ability to prioritize multiple responsibilities, manage competing deadlines, and work independently and collaboratively
- Associate's Degree
- Experience managing or maintaining databases, preferably including Exxat, Qualtrics, Salesforce, or similar data management systems
- Experience conducting data audits, maintaining data quality, or supporting operational reporting
- Experience supporting healthcare, higher education, clinical education operations, or academic administration
- Experience coordinating with external organizations or stakeholders
- Customer service or client support experience in a professional environment
About Tufts University
Higher Education8424 employeesFounded 1852
Private research university providing higher education.
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