Administrative Assistant, College Credit Plus

Administrative Assistant, College Credit Plus

What You’ll Do

Key Responsibilities (include but are not limited to)

• Administrative/CCP Support
• Greet students, visitors, parents, and partners; assess needs
• and provide appropriate information, assistance, or referrals.
• Assist prospective students and parents with general inquiries
• regarding College Credit Plus (CCP) programs and enrollment
• processes.
• Collaborate with College offices and secondary school districts
• to resolve issues efficiently and support a seamless dual-
• enrollment experience.
• Monitor student records and conduct proactive outreach via
• phone, email, text, and other communication platforms
• regarding application completion, required documentation,
• registration, orientation, and key deadlines.
• Provide information regarding academic program options,
• admissions requirements, and enrollment processes; connect
• students with appropriate academic departments and refer
• complex advising matters to senior CCP staff.
• Monitor recurring operational cycles and deadlines to support
• the timely completion of admissions, registration, advising,
• orientation, reporting, and other annual CCP processes.
• Document student, parent, and counselor interactions in CRM
• and other appropriate systems to ensure accurate records,
• reporting, follow-up, and continuous process improvement.
• Maintain and update departmental operational procedures,
• annual timelines, workflow guidelines, and shared Microsoft
• 365 resources, including SharePoint and OneDrive.
• Coordinate departmental calendars, meetings, appointments,
• and other scheduling needs.
• Prepare agendas, meeting materials, correspondence,
• presentations, reports, and other departmental documents as
• assigned.
• Perform other duties as assigned.
• Communications, Data, and Event Coordination
• Maintain departmental office supplies and general inventory,
• including ordering and tracking materials as needed.
• Manage departmental email communications and assist with
• routing phone calls and other inquiries to appropriate staff.
• Assist with the planning and coordination of CCP information
• sessions, orientation programs, advising events, testing days,
• counselor meetings, and other outreach activities.
• Support outreach and enrollment initiatives through timely
• and consistent communication with students, parents, school
• districts, and other partners.
• Track project timelines, monitor assigned activities, and
• support continuous process improvement efforts.

What We’re Looking For

Why You’ll Love Working Here