Admin cum Receptionist

Role overview

Responsibilities

• Welcome customers and visitors, answer calls, direct them to appropriate staff, and handle general inquiries.
• Schedule and confirm appointments for service, sales, and other departments.
• Process bills and help customers with questions about charges or accounts.
• Maintain accurate and confidential customer and vehicle records.
• Manage filing, data entry, correspondence, and office equipment.
• Coordinate with service and sales staff to support smooth operations.
• Keep the reception area clean and organized.

Qualifications

• At least two years of administrative and receptionist experience in the automotive, garage, or new showroom industry.
• Customer service and multitasking skills, with excellent verbal and written communication.
• Proficiency in Microsoft Office Suite and common automotive software.
• Able to work efficiently in a fast-paced environment.
• Strong organization and attention to detail.
• Experience handling high-volume calls and appointments.

Workplace

• Work is in person.