Admin Assistant (Emirati Talent)

About This Role

Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Since its inception in 2010, National Reference Laboratory (NRL) has expanded from a single standalone reference laboratory to a network of 12 state-of-the-art facilities across the United Arab Emirates. NRL provides world-class diagnostic services to the M42 network and partners with more than 250 clients from a wide range of market segments, including private and government hospitals, medical centers and clinics, corporate organizations, and other reference laboratories.

The Admin Assistant supports the day-to-day administrative operations within the facility, ensuring smooth coordination between departments, patients, and external stakeholders. The role plays a key part in managing appointments, handling documentation, and providing general administrative support to enhance operational efficiency and patient experience.

Responsibilities

• Support daily office operations, including scheduling, documentation, and coordination tasks
• Assist in managing patient appointments, referrals, and communication with internal and external stakeholders
• Coordinate with clinical teams to ensure smooth patient flow and service delivery
• Maintain accurate records, filing systems, and databases for patient and administrative data
• Assist in organizing meetings, preparing agendas, and recording minutes
• Support inventory management of office supplies and coordinate with suppliers as needed
• Assist in handling patient and family inquiries, ensuring a professional and supportive experience
• Provide general administrative and clerical support, including reports, correspondence, and ad-hoc tasks

Qualifications

• Diploma in Hospitality Management or relevant field (Bachelor’s degree is an advantage)
• 2-3 years of administrative experience, preferably within a healthcare setting
• Strong organizational and multitasking skills
• Excellent communication skills in English (Arabic is an advantage)
• Proficiency in Microsoft Office and general administrative tools
• Ability to maintain confidentiality and work effectively in a team-oriented environment