Accounts Receivable & Collection Sr. Manager

Overview

Key Responsibilities

• Supervise the establishment and continuous enhancement of accounts receivable operating models, ensuring alignment with financial objectives, business requirements, and governance standards.
• Coordinate with business functions to ensure accurate capture of service delivery records, contractual information, and billing requirements prior to invoice generation.
• Conduct periodic assessments of billing processes, collection practices, and receivables performance to identify gaps and improvement opportunities.
• Implement standardized billing procedures, approval workflows, and control mechanisms to enhance invoice accuracy, compliance, and operational efficiency.
• Review invoice preparation requirements, supporting documentation, and validation processes to ensure completeness, accuracy, and audit readiness.
• Supervise the generation, review, and issuance of invoices, credit notes, and billing adjustments in accordance with approved policies and regulatory requirements.
• Coordinate with Finance, Sales, and Account Management teams to ensure effective management of customer accounts and timely resolution of billing issues.
• Implement credit management practices, payment term frameworks, and customer risk considerations to support effective working capital management.
• Review customer account classifications, aging analysis, and escalation criteria to ensure appropriate collection actions are initiated.
• Supervise the monitoring of accounts receivable aging, outstanding balances, collection activities, and customer payment performance.
• Conduct analysis of receivables trends, collection effectiveness, and customer payment behavior to identify risks and recommend actions.
• Report on accounts receivable performance, collection achievements, overdue exposures, and key financial indicators to senior leadership.
• Coordinate collection strategies with relevant stakeholders to improve cash flow, reduce overdue balances, and enhance collection efficiency.
• Follow up on critical overdue accounts, escalated cases, and recovery actions to ensure timely resolution.
• Supervise the reconciliation of customer payments, invoice allocations, and receivable balances to maintain financial accuracy.
• Review ERP and financial system records to ensure accurate recording, classification, and monitoring of receivable transactions.
• Implement enhancements to accounts receivable systems, automation tools, and reporting capabilities to improve operational effectiveness.
• Conduct compliance reviews of invoicing activities, including ZATCA digital invoicing requirements, VAT compliance, and internal financial controls.
• Review financial documentation and audit trails to ensure availability, traceability, and compliance with audit and regulatory requirements.
• Coordinate with internal and external auditors by providing required documentation, addressing inquiries, and supporting audit completion.
• Report on receivables risks, process performance, and improvement recommendations to support informed financial decisions.
• Contribute to the development and refinement of accounts receivable policies, procedures, and governance frameworks.
• Implement continuous improvement initiatives to enhance billing accuracy, collection effectiveness, and customer account management.
• Supervise the maintenance of receivables records, invoice archives, payment documentation, and supporting schedules.
• Follow up on policy updates, regulatory changes, and business requirements to ensure continued compliance and process effectiveness.
• Coordinate knowledge sharing and process alignment across teams involved in billing and collections activities.
• Qualifications & Requirements
• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Financial Management, or any related field is required
• 9 years of relevant experience with at least 2 years of experience in a leadership role
• Certifications in SOCPA, CPA, ACCA, CMA, or CFA are optional
• #LI-DNI

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Financial Management, or any related field is required