Accounting System / POS Support & Installation Technician
About This Role
Accounting System / POS Support & Installation Technician
We are looking for a practical and reliable technician to join our team in the UAE. The ideal candidate should have hands-on experience in installing accounting systems, POS devices, and providing customer support on-site, remotely, and through remote access software.
Key Responsibilities
- Install and configure accounting software and POS systems at customer locations.
- Setup printers, barcode scanners, cash drawers, receipt printers, and related devices.
- Provide technical support to customers on-site, remotely, and through remote access programs.
- Identify and solve software, hardware, and basic network issues.
- Train customers on daily operations such as sales, purchases, inventory, reports, and invoicing.
- Handle maintenance visits, troubleshooting, and follow-up support.
- Configure routers, local networks, and internet connections when needed.
- Record completed installations, service visits, and support cases.
- Coordinate with sales and support teams to ensure customer satisfaction.
- Maintain a professional and positive relationship with customers.
Required Experience
- Experience with POS systems, accounting software, or technical support in a similar role.
- Experience installing printers, barcode devices, and Windows systems.
- Good understanding of invoices, stock, customers, suppliers, and basic accounting workflow.
- Good communication skills in Arabic and English.
- Valid UAE driving license.
- Ability to travel for customer visits when required.
- Strong problem-solving skills and willingness to learn.
Preferred Skills
- Experience with SQL Server.
- Experience in retail, supermarket, restaurant, or store systems.
- Customer training experience.
Job Type
Full-time
Location
United Arab Emirates
Job Type: Full-time
Experience:
- ACCOUNTING SYSTEM: 2 years (Preferred)
Language:
- ARABIC (Preferred)
- ENGLISH (Preferred)
License/Certification:
- Driving License (Preferred)
Work Location: In person
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