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Account Verification Coordinator I

ArcBest
Fort Smith, USA
Full-time
Entry · 0+ years experience
Onsite
Discovered 1 months ago
Microsoft Office Suite

Full Job Posting

  • Assign or verify the correct AIMS account number to all parties of a shipment.
  • Correctly apply all Account Verification rules and customer exceptions listed in the departmental guide.
  • Research and verify customer information, including name, address, city, state, and zip codes.
  • Verify freight bill origin and destination routings.
  • Research and verify potential applications for accessorial bill codes and apply accordingly.
  • Update and confirm results from the AV Bill Code Maintenance system when time permits.
  • Special handling Account coding, as assigned.
  • Audit specific accounts for accuracy.
  • Be cognizant of opportunities for automation and report those to the manager.
  • Maintain acceptable productivity and accuracy levels.
  • Understand and apply the ABF Quality Process.
  • Establish and maintain a good rapport with other ABF/ArcBest personnel to promote an effective line of communication.
  • Work in a team setting to accomplish group and departmental goals.
  • Maintain a positive attitude and high accuracy level in a fast-paced and time-critical environment.
  • Other duties and projects, as assigned.
  • Bachelor's Degree, preferred
  • less than 1 year of experience in ABF Coding processes, preferred
  • Proficient in Microsoft Office Suite, preferred
  • Knowledge of various department functions, and systems, preferred
  • Coding and supporting systems, preferred
  • Accountability
  • Accuracy and Attention to Detail
  • Analytical Thinking
  • Data Gathering and Reporting
  • Effective Communications
  • Interpersonal Relationships

• Managing Multiple Priorities

  • Producing Results
  • Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
  • Minimal (0%-25%)
  • This is an hourly position paid biweekly.

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