Account Manager
About This Role
We are looking for an Account Manager to join the regional team in Riyadh. The role itself is designed to develop customer relationships and support account management for the medium size revenue accounts, executing standard sales and renewal processes where applicable.
Role Responsibilities & Key Accountabilities:
Responsible for client relationship management and sales activities across a set of transactional customer accounts.
Understands what the sales cycle entails and gains knowledge of particulars for supporting accounts.
Maintains pipeline hygiene (renewals and gross) in Salesforce, ensures all client administrative tasks are fulfilled and work with customer operations to help with deal execution and support.
Attains average customer dedication and customer happiness scores at minimum.
Engages with clients and vendor partners proactively.
Handles on-boarding of clients, following defined processes and suggesting improvements to these processes as need be.
Completes Territory Plans and knows required information about the industry, domain, and target personas.What do you need to bring? Strong understanding of customers and their business model and workflows. Experience in account management or financial sector. Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling). Strong negotiation skills. Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency. Problem solving skills: ability to understand, articulate, structure and solve client needs. Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization. Ability to collaborate with other teams. University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred. Confirmed account management, sales or marketing experience in a customer facing environment required.Why Join Us? We're proud to offer a working culture that supports growth, balance, and purpose:
Hybrid and flexible working arrangements. Constant Learning: 90 Day Sales On-Boarding Program, E-learning platform, a range of workshops, access to real-time economic data.
A welcoming, inclusive culture backed by Employee Networks.
A competitive referral bonus program.
Access to private healthcare, wellness support, and pension contributions.
Professional development:Quarterly Connects to ensure you meet your Goals & Objectives.
Paid volunteer time to support causes that matter to you.
A team that values your input and supports your goals.
We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!Career Stage: Senior AssociateLondon Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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