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Account Manager, Senior

Master Works
Riyadh, KSA
Full-time
Senior
Onsite
Discovered 1 weeks ago
Enterprise technology salesStrategic account managementAI solutionsSaaSCloud solutionsData analytics solutions

Full Job Posting

About Nabeh

Nabeh, a subsidiary of Master Works, delivers AI-powered solutions that automate operations, improve efficiency, and drive innovation.

Its expertise includes computer vision, LLM applications, speech-to-text, data intelligence, and low-code AI solutions.

Role overview

Nabeh seeks a Senior Account Manager to grow strategic accounts, achieve sales targets, and build long-term customer relationships.

The role identifies opportunities for AI and enterprise technology solutions, leads commercial engagements, and coordinates teams to retain licenses and grow profitable revenue.

Sales and account growth

  • Achieve assigned revenue and gross margin targets; develop account plans covering priorities, stakeholders, renewals, and growth opportunities.
  • Identify and close upsell and cross-sell opportunities; develop new opportunities in assigned accounts and pursue new customers where allocated.
  • Lead sales cycles from qualification through proposals, negotiation, and contract closure.

Customer relationships and retention

  • Build relationships with executive sponsors, business users, IT teams, and procurement stakeholders.
  • Review satisfaction, solution adoption, and upcoming requirements; proactively manage renewals and license-retention risks.
  • Coordinate with Customer Success, Support, and Delivery to resolve concerns and communicate commitments, timelines, and outstanding actions.

Opportunity qualification and POCs

  • Validate customer needs, budget, decision authority, and purchase timelines; work with Presales to confirm solution fit, technical requirements, and delivery feasibility.
  • Require customized POC requests to have a business case, success criteria, customer responsibilities, purchase process, and internal approvals.
  • Track POC outcomes and review lost opportunities to identify qualification gaps and corrective actions.

Pipeline and coordination

  • Maintain accurate account, contact, opportunity, and forecast data in CRM, including next steps, expected close dates, and risks.
  • Provide reliable sales forecasts and timely updates; ensure complete handovers to Delivery and Customer Success after contract closure.
  • Share customer feedback and market insights with Product, Presales, and Marketing.

Qualifications

  • Bachelor's degree in Business, Information Technology, Engineering, or a related field.
  • 5–8 years of enterprise technology sales or account management experience and a track record of achieving targets and growing strategic accounts.
  • Experience selling AI, SaaS, cloud, data analytics, or enterprise technology solutions.
  • Experience managing complex sales cycles, renewals, proposals, and commercial negotiations.
  • Ability to engage executive, business, technical, and procurement stakeholders.
  • Proficiency in CRM systems, account planning, and sales forecasting.

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