Account Manager

Opportunity

Key responsibilities

• Own an education customer portfolio and achieve revenue, profitability, and new business targets.
• Generate new business through prospecting, networking, referrals, and market engagement; manage sales from discovery through contract execution.
• Build relationships with procurement, finance, IT, operations, and executive stakeholders to uncover opportunities and support retention.
• Use managed print, workflow automation, document management, software, and technology services to address customer needs.
• Develop proposals, tenders, and business cases; negotiate agreements and comply with procurement, contract, and governance requirements.
• Coordinate with internal specialist and delivery teams to support implementation, customer experience, and account growth.

Skills and qualifications

• B2B account management and new business development success; education, print, or similar industry experience is highly regarded.
• Ability to identify needs, communicate value, negotiate, and close solution-led B2B opportunities.
• Portfolio, pipeline, forecasting, and territory management skills with a track record against commercial targets.
• Strong customer and internal stakeholder relationships, including influence at operational and executive levels.
• Ability to interpret customer data and make commercially sound decisions.
• Understanding of government procurement and contract management, and ability to align hardware, software, and services to customer needs.
• Experience using CRM and digital sales tools; ethical, organised, resilient, and customer-focused, with flexibility to travel within the territory.

Benefits

• In-house training and development, educational assistance, career development, gym and leisure access, employee discounts and recognition, income protection, life insurance, salary packaging, and employee resource groups.