Account Manager

: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Caterpillar Marine Caterpillar Marine, part of Caterpillar s Oil & Gas and Marine Division (COGMD) within the Power and Energy segment, provides propulsion power, auxiliary power, and lifecycle solutions to customers across the global marine industry. Through a combination of products, services, and global dealer support, the organization helps customers operate more efficiently, reliably, and sustainably over the life of their assets. Role Summary If you are looking for an engaging role with an opportunity to build strong, lasting customer relationships and make a tangible impact on customer experience and business outcomes, I invite you to apply. Join our global team focussed on solving customers toughest challenges while while delivering a consistent, high-quality experience. The Opportunity Lead development and maintenance of effective relationships with assigned offshore and dredge customer accounts, as well as internal and dealer stakeholders Develop and execute account strategies and activities for assigned customers; establish strong relationships with key decision makers and identify business needs and opportunities Drive development and implementation of regional market and account strategies, securing alignment and commitment of Caterpillar and dealer resources to deliver customer satisfaction and long-term growth What You Will Do Account Management & Customer Engagement Lead and participate in key account opportunities, collaborating with dealers, internal Caterpillar teams and leadership to deliver aligned and competitive solutions Define long-term priorities with customers, aligning customer objectives with Caterpillar s capabilities to strengthen partnerships and drive sustainable growth Leverage Caterpillar s product, service and lifecycle solutions to demonstrate value and support customer outcomes across the asset lifecycle Follow organizational policies and procedures and maintaining clear, open and direct line of communication within the organization to meet customer requirements Consult with dealers and internal business partners on sales and service support of product to key customer accounts Support communication with customers on pricing, delivery timelines, anticipated delays and relevant updates Work directly with customers to collect information, identify opportunities and ensure customer needs are understood and addressed