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lever

Account Manager

FiscalNote
USA
Full-time
Mid Level
Hybrid
USD 80000-85000 yearly
Discovered 1 months ago

Full Job Posting

  • Maintain and grow a book of business between $3M-$4M
  • Create and deliver business reviews and proposals during quarterly touch points
  • Proactively identify new business opportunities within the existing client portfolio
  • Lead client renewal processes and ensure client satisfaction and retention
  • Cultivate strong client relationships, focusing on building C-suite champions
  • Act as a trusted advisor to clients, offering strategic guidance and solutions to help them achieve their business goals
  • Maintain an active renewal and cross-sell forecast and identify areas of improvement
  • Partner with paired CSM to ensure a successful onboarding and adoption process
  • Actively contribute in team meetings and discussions around improvements in process, product feedback, best practices, etc
  • 3+ years of relevant professional experience in SaaS account management
  • SaaS sales experience and proven track record of hitting sales goals
  • Experience selling Professional Services alongside SaaS subscriptions
  • High performance in people and relationship management
  • Strong written and verbal communication abilities, as well as exceptional organizational skills
  • Experience with change management and implementing new solutions within large organizations
  • Proficiency with Salesforce

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