Account Director | Social, Content, Influencer & Performance

Overview

Location

About Techne Agency

The Role

Client Leadership

• Own senior client relationships across our European and UAE portfolio, acting as the main point of contact for strategy, performance and escalation
• Lead communication and direction across retainers and projects, ensuring accounts are proactively managed
• Identify and drive growth opportunities within existing accounts and support new business where relevant
• Balance client ambition with operational feasibility — ensuring what gets sold can be delivered

Delivery & Standards

• Take full ownership of delivery across all accounts, including the transition from new business into execution
• Oversee social media, content production, influencer campaigns, paid performance, and website and editorial content
• Define clear processes and pipelines to deliver each scope item to a high standard
• Challenge output and hold a high bar for creative and strategic quality across all functions
• Understand team strengths and gaps, and step in where needed to support or unblock delivery
• Be comfortable getting hands-on when required to demonstrate standards or solve execution challenges

Team Leadership

• Manage and develop the social, content, influencer and performance team across London and Dubai
• Set clear expectations and hold the team accountable for performance and delivery
• Provide regular visibility to the Founder & CEO on team performance, risks and priorities
• Build a culture of ownership, pace and accountability — shifting the team from reactive execution to structured, proactive delivery

Operations & Problem Solving

• Continuously review workflows, resourcing and delivery structures
• Identify inefficiencies and implement practical, scalable solutions
• Expand and improve the agency's network of vendors, tools and capabilities
• Move the team from ad-hoc execution to structured, repeatable systems over time

Growth & New Business

• Support the CEO and the Client Growth Manager on new business pitches through strong strategic, creative and operational input
• Shape proposals, scopes and pricing aligned with both client ambition and delivery capability
• Contribute ideas to improve the agency's offering, positioning and commercial structure

What We're Looking For

• 7–10 years in a digital marketing agency environment, with at least 2–3 years at a senior account or director level
• Strong working knowledge across social media, content, influencer marketing, paid performance and website content — you don't need to execute everything, but you need to know what good looks like
• Proven experience owning client relationships and driving account growth, not just managing delivery
• Experience managing and developing junior and mid-level team members
• Commercially aware — strong understanding of scope, resourcing and how to protect margin
• Comfortable operating in a fast-paced, lean agency — this is not a corporate role
• Experience working with premium or luxury brands — you understand the standard these clients expect
• Based in Dubai with UK market experience, or based in the UK with proven UAE market experience
• Highly solutions-oriented, with a bias for action and ownership over process
• A Note from the Founder
• This role is central to the next stage of growth at Techne across London, Dubai and New York.
• I'm looking for someone who can take ownership of client delivery, elevate standards across the team and help build a more scalable and structured way of operating — without losing the pace and quality that defines how we work.
• This is not a hands-off or purely strategic role.
• You'll be expected to lead from the front, bring solutions and step into execution when needed.
• If you're looking for a highly structured corporate environment, this likely isn't the right fit.
• If you're motivated by ownership, pace and building something, we should speak.