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Access Control Technician - Enterprise Systems & Solutions

SUNY College At Plattsburgh
Plattsburgh, USA
Full-time
Mid
Onsite
USD 60000-60000 yearly / year
Discovered 1 months ago
Lenel OnGuardMilestoneWindowsIP

Full Job Posting

Required Qualifications

  • At the time of appointment, the candidate must possess: A four-year degree in Computer Science, Information Technology, or related field, OR At least a two-year degree with two years of relevant experience
  • A four-year degree in Computer Science, Information Technology, or related field, OR
  • At least a two-year degree with two years of relevant experience
  • Experience supporting software applications, technology systems, security systems, infrastructure, or related technical services
  • Ability to troubleshoot technical issues, document work performed, and communicate effectively with technical and non-technical users
  • Basic understanding of networking concepts, including IP addressing, network connectivity, cabling, and troubleshooting network-connected devices
  • Willingness and ability to function as part of a dynamic and collaborative team
  • Strong verbal and written communication skills
  • Ability to work evening and weekend hours, as well as travel, when necessary
  • A valid driver’s license at the time of appointment
  • A demonstrated ability to work effectively and collegially with faculty, staff and administrators

Preferred Qualifications

  • Experience supporting access control systems, video surveillance systems, physical security systems, or related technology platforms
  • Experience with Lenel OnGuard, Milestone, or comparable access control and video management systems
  • Experience supporting door access hardware, card readers, controllers, cameras, wireless locks, or related building security infrastructure
  • Experience working with vendors, contractors, facilities staff, law enforcement personnel, or public safety departments
  • Experience with Windows-based application support, client software, server-connected applications, or administrative consoles
  • Experience maintaining system documentation, asset inventories, diagrams, support procedures, or knowledge base articles
  • Experience assisting with technology projects, system upgrades, hardware replacements, renovations, or new construction planning
  • Knowledge of privacy, confidentiality, and appropriate-use considerations related to access control records, video footage, and security systems
  • Strong problem-solving skills with the ability to translate user needs into effective technical solutions

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