911 Telecommunicator

High school diploma/ GED and 1 year of related experience involving a high level of multi-tasking and public contact, preferably using communications equipment such as a two-way radio and computers in a high-stress setting; or an equivalent combination of education and experience.

Valid North Carolina driver’s license required upon hire and duration of employment. Out of state driver’s license will be accepted only if the individual is a permanent resident of that state.

Must be able to obtain CPR , DCI modules 1, 2, & 3, and emergency medical and fire dispatch certifications, training provided is required within one year of hire.

Must be able to obtain DCI (Department of Criminal Investigation) certification through the State Bureau of Investigation ( SBI ) to perform the essential duties of this position. The ability to obtain DCI certification is determined through testing and successful fingerprint background check results.

Access to the DCI database cannot be granted by the SBI if any of the following circumstances apply:

(1) Conviction of a felony

(2) Conviction of a Class B Misdemeanor within the last 10 years

(3) Conviction of two or more Class B Misdemeanors regardless of the date of conviction

Telecommunicator I is an entry level position. (Grade 68)

Telecommunicator II:

When employee has 3 years of experience and has completed the following continuing education courses/hours, Grade 69 will be applied

· EFD (Emergency Fire Dispatch) – 18 Continuing Educations Courses

· EMD (Emergency Medical Dispatch) – 36 Continuing Educations Courses

· CTO (Certified Training Officer) – 24 hours

· CPR (Cardiopulmonary resuscitation) – 3 hours (re-cert)

· Bloodborne Pathogens – 4 hours (re-cert)

· NIMS (Nation Incident Management System) – Classes 200 (4 hours) and 800 (3 hours)

Telecommunicator III :

When employee has at least 5 years of experience and has completed the following continuing education courses/hours, Grade 70 will be applied:

· EMD (Emergency Medical Dispatch) – 72 Continuing Educations Courses

· EFD (Emergency Fire Dispatch) – 36 Continuing Educations Courses

· CTO (Certified Training Officer) – 12 Continuing Education Courses

· NIMS (Nation Incident Management System) – Classes 300 (21 hours) and 400 (15 hours)

· Communications Center Supervisor ( APCO ) – 24 hours

Must take and successfully pass a pre-employment drug test, Motor Vehicle Records driver license check, as well as submit to random, reasonable suspicion, and post-accident drug and alcohol testing. A criminal background check must be completed by the County of Robeson for potential applicants

We are an equal opportunity employer Robeson County Local Government considers applicants on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.

UPDATED SPECIAL INSTRUCTIONS FOR APPLICANTS New Hires are required to attend a pre-employment drug screening at Occupational Health Works. The drug screening will be paid by the county ONCE . If the result is diluted the applicant is responsible for cost of the additional drug screen, if applicable. If the result is positive the employee will not be hired for that position. Once negative result has been received the employee will be scheduled for orientation. Also, the employee must sign a release of information allowing Occupational Health Works to release drug testing results to: Robeson County Human Resources, 550 N Chestnut Street, Lumberton, N.C. 28358.