2nd Line Network Engineer

What You’ll Be Doing

Skills & Experience You’ll Need

• Proven technical experience in networking and security support.
• Strong diagnostic and administration skills across some/all of the following: Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus 1–7K) Cisco management tools and wireless platforms (controllers & access points) Cisco ACE and F5 configuration and troubleshooting Juniper & Extreme Firewalls Tier 2 Broadband support, including traffic shaping Experience with VLANs, VPNs, and network security principles Knowledge of Meraki, Fortinet, and Palo Alto solutions (preferred)
• Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus 1–7K)
• Cisco management tools and wireless platforms (controllers & access points)
• Cisco ACE and F5 configuration and troubleshooting
• Juniper & Extreme Firewalls
• Tier 2 Broadband support, including traffic shaping
• Experience with VLANs, VPNs, and network security principles
• Knowledge of Meraki, Fortinet, and Palo Alto solutions (preferred)
• Hands-on experience in: Network design, implementation & troubleshooting Firewall configuration and incident response Monitoring and analysing network performance using traffic analysis tools
• Network design, implementation & troubleshooting
• Firewall configuration and incident response
• Monitoring and analysing network performance using traffic analysis tools
• Excellent communication skills, with the ability to interact with all stakeholders including Directors.
• Strong attention to detail and accuracy in documentation.

What Success Looks Like

Here’s a closer look at what we offer

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
• Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
• Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
• Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.
• Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.
• We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.