Network Engineer - Edge

About Wavenet

Role overview

Responsibilities

• Review and process firewall change requests and routing changes.
• Help troubleshoot customer connectivity issues.
• Support and maintain customer VoIP and wireless networks; carry out break/fix replacement work.

Must-have skills

• Build and configure Cisco Firepower Threat Defence security appliances; understand network security risks and best practices.
• Install and configure wireless controllers for multiple access points and troubleshoot poor signal or performance.
• Configure VLANs, link aggregation and spanning tree across vendor systems.
• Troubleshoot SmartPort issues, broadcast storms and network loops; trace MAC addresses and use CDP/LLDP for mapping or troubleshooting.
• Understand Cisco Call Manager and Cisco Unity Connections call routing, CLI presentations, hunt groups, auto attendants and voicemail.
• Troubleshoot poor-quality calls, dropped calls and unexpected behaviour; bring strong problem-solving, communication and process documentation skills.

Good-to-have skills and qualifications

• Understanding static versus dynamic routing, particularly on Cisco FTD; experience troubleshooting SNORT3 on Cisco FTD.
• Cisco Call Manager upgrades and advanced troubleshooting.
• CCNA or CCNP is advantageous. CompTIA Security+ and CompTIA Network+ are also listed.

Workplace

• The role requires office-based working and in-person teamwork at one of Wavenet's offices.

Benefits

• Benefits include annual leave starting at 25 days and rising to 28, private medical coverage, discounted health plans, virtual GP access, eye care and employee assistance.
• Wavenet highlights wellbeing support and a work-life balance.