Zoho CRM Specialist • Business Administration • Executive Support

Zoho CRM Specialist **Business Administration** Executive Support

• Immigration & Visa Services

• Real Estate
• As our company continues to grow, we are looking for a **CRM & Business Operations Coordinator** who will become one of the key people supporting the organisation of our business.
• This is **not an IT position**.
• We are looking for someone who understands business operations and can use technology—particularly Zoho—to improve efficiency across the company.

Position Overview

Main Responsibilitieszoho Crm Management

• Maintaining Zoho CRM

• Updating client information
• Creating dashboards
• Producing reports
• Following up opportunities
• Monitoring pipelines
• Creating automations
• Improving workflows
• Ensuring data accuracy
• We expect someone who enjoys improving systems rather than simply maintaining them.

Business Process Improvement

• You will continuously analyse our internal procedures and propose improvements.
• Examples include:
• Workflow optimisation
• Process automation
• Internal reporting
• Task management
• KPI monitoring
• Operational efficiency
• We appreciate people who come with ideas, not only solutions to existing problems.

Executive & Administrative Support

• You will also support Management with:
• Filing and document organisation
• HR administration
• Employee leave and vacation tracking
• Insurance administration
• Office supply management
• Internal coordination
• Confidential administrative tasks

Client Coordination

• You will help coordinate communication between:
• Operations
• Accounting
• Compliance
• Management
• Your objective is to ensure that every client file progresses smoothly and that nothing falls through the cracks.

Office Coordination

Who We Are Looking For

• We are searching for someone who is:
• Highly organised
• Analytical
• Dynamic
• Curious
• Proactive
• Trustworthy
• Positive
• Solution-oriented
• Comfortable using technology
• Excellent at multitasking
• Interested in improving business processes
• Most importantly, we are looking for someone who enjoys making companies more efficient.

Preferred Qualifications Include

• Experience with Zoho CRM (highly preferred)
• Experience with Zoho One is an advantage
• CRM administration experience
• Good Excel skills
• Comfortable using AI tools such as ChatGPT
• Excellent English
• Additional languages are an advantage
• Technical knowledge of Deluge or APIs is appreciated but **not required**.

Career Growth

• SwissPro is growing rapidly.
• The people who build our internal systems today will become tomorrow's managers.
• This position may evolve into:
• CRM Manager

• Business Operations Manager

• Administration Manager
• Executive Assistant to the Managing Director
• Operations Manager
• We strongly believe in promoting people who take initiative and contribute to the company's success.

What We Offer

• Competitive salary based on experience
• Direct collaboration with the Managing Director
• Opportunity to shape the internal organisation of the company
• Modern office next to Dubai Mall Metro
• International working environment
• Long-term career opportunities within a rapidly growing Swiss company

Apply Now

Swisspro Business Solutions Llc-Fz