Yard Manager

Key Duties and Responsibilities

• Operate Lead, supervise, and develop yard personnel, ensuring adherence to company policies, safety standards, and operational procedures.
• Conduct interviews, hiring processes, and road tests to onboard qualified drivers and yard staff.
• Perform employee evaluations, coaching, and corrective action administration as needed.
• Oversee daily yard operations across multiple locations, ensuring efficiency, consistency, and service excellence.
• Develop and manage dock door schedules to support on-time loading, unloading, and trailer staging.
• Manage trailer movement processes, ensuring accurate documentation and completion of movement sheets.
• Monitor and manage yard equipment including yard goats, trailers, and rental units to ensure operational readiness.
• Coordinate with Shop and Dispatch teams to resolve red tag equipment issues and minimize downtime.
• Conduct yard inspections and dock walks to maintain safety, cleanliness, and compliance standards.
• Investigate, document, and report incidents, ensuring timely resolution and corrective action.
• Act as a primary point of contact for customers and collaborate with internal departments to ensure seamless operations.
• Manage driver hours and support accurate payroll processing.
• Oversee inventory, supplies, and communication equipment across all yard locations.
• Travel to off-site or customer locations as needed to support operations
• Requirements
• Strong knowledge of yard management processes, trailer movement, safety and compliance standards.
• Ability to lead, coach and develop a team.
• Excellent communication, organizational, and problem-solving skills
• Ability to work in a fast-paced environment and make real-time operational decisions.
• Prior experience with GPS tracking systems, yard management systems
• Proficient with MS Office including Word, Excel, and Outlook
• Prior experience creating and managing work schedules.
• Strong attention to detail with the ability to ensure accuracy in documentation and reporting.
• Bi-lingual in English and Spanish preferred.
• Valid drivers’ license and clean driving record required.
• Ability to travel between multiple yards and customer locations as needed.
• Excellent customer service skills with a demonstrated ability to communicate professionally.
• Ability to work a flexible schedule (including nights, weekends (mandatory), and holidays) to support a 24/7 operation

Physical Demands

Work Environment (check all that apply)