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greenhouse

Workplace Operations Manager

nscale
USA
Manager
Onsite
$110,000—$190,000 USD
Discovered 2 weeks ago

Full Job Posting

Key Responsibilities

  • Strategic Operations & Planning
  • Develop and implement workplace operations strategies aligned with company growth plans
  • Design scalable processes, policies, and systems to support current and future office needs
  • Identify and drive continuous improvement initiatives across workplace operations
  • Partner with leadership on workplace strategy, capacity planning, and future expansion
  • Use data and insights to inform decisions around space utilisation, cost, and efficiency
  • Workplace & Facilities Oversight (Non-Frontline)
  • Oversee office operations through coordination with Office Management / front-of-house support
  • Own vendor strategy, contract negotiation, and performance management (cleaning, maintenance, facilities, etc.)
  • Lead workplace planning initiatives (layout optimisation, office expansions, new locations)
  • Ensure compliance with health, safety, and regulatory standards at a strategic level
  • Act as escalation point for complex facilities or operational issues
  • Budget & Resource Management
  • Own and manage workplace operations budgets (OPEX & CAPEX)
  • Track and optimise spend across vendors, services, and infrastructure
  • Identify cost-saving opportunities and improve resource allocation
  • Lead procurement strategy for office-related services and equipment
  • People Experience & Workplace Strategy
  • Define and evolve the workplace experience strategy (not just execution of events)
  • Partner with People/HR teams on initiatives impacting employee experience
  • Ensure workplace design supports productivity, collaboration, and engagement
  • Provide guidance on workplace programs rather than owning logistics
  • Technology & Systems
  • Partner with IT to ensure workplace systems and tools are scalable and effective
  • Evaluate and implement tools that improve workplace operations and reporting
  • Drive operational efficiency through system improvements and automation
  • Scaling & Expansion
  • Build workplace operations frameworks that can scale across multiple locations
  • Support new office launches and expansion projects
  • Establish standards and playbooks for consistent workplace experience across sites
  • What We’re Looking For
  • Proven experience in Workplace Operations, Facilities Management, or similar strategic role
  • Strong experience in scaling office environments or supporting organisational growth
  • Demonstrated ability to build processes and systems from the ground up
  • Experience managing complex vendor ecosystems and contracts
  • Solid understanding of facilities and building systems (HVAC, compliance, etc.)
  • Strong financial acumen, including OPEX and CAPEX budget ownership
  • Strategic mindset with the ability to step back from day-to-day execution
  • Excellent stakeholder management skills, particularly with senior leadership

Nice to Have

  • Experience managing multi-site or international office operations
  • Background in high-growth or scaling organisations
  • Experience implementing workplace tools or systems
  • Exposure to workplace strategy, real estate, or space planning
  • The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
  • Salary Range$110,000—$190,000 USD
  • For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.
  • For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
  • Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Qualifications

  • Proven experience in Workplace Operations, Facilities Management, or similar strategic role
  • Strong experience in scaling office environments or supporting organisational growth
  • Demonstrated ability to build processes and systems from the ground up
  • Experience managing complex vendor ecosystems and contracts
  • Solid understanding of facilities and building systems (HVAC, compliance, etc.)
  • Strong financial acumen, including OPEX and CAPEX budget ownership
  • Strategic mindset with the ability to step back from day-to-day execution
  • Excellent stakeholder management skills, particularly with senior leadership

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