People Process & Operations Manager
Role Overview
We're seeking a People Process & Operations Manager to design, build, and scale the operational backbone of our rapidly growing People function.
This is a high-impact, hands-on role where you'll work closely with HR leaders, Finance, and cross-functional stakeholders to ensure flawless execution across people operations, data integrity, and process excellence.
You'll own the end-to-end operational delivery of people programs—from employee onboarding and offboarding to compensation administration, benefits management, and HR systems.
This role is ideal for someone who thrives in ambiguous, fast-moving environments, loves building systems from first principles, and takes pride in creating clarity and efficiency where complexity exists.
Key Skills for This Role
Full Job Posting
Nice to Have
- Familiarity with global payroll operations or multi-currency environments
- Knowledge of HR compliance frameworks (SOC 2, ISO 27001, etc.)
- Leading HR transformation projects or system migrations
- Background in operational analytics or business intelligence
- People management experience
- Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
- For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.
- Deep familiarity with HRIS platforms (Workday experience is a plus)—hands-on configuration, implementation and data management experience preferred
- Practical knowledge of multi-jurisdictional employment law and compliance (US, UK, EU preferred)
- Equal Opportunities Statement
- We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
- If there’s anything we can do to accommodate your specific situation, please let us know.
- The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.
- For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
- Nscale does not accept unsolicited candidate submissions from recruitment agencies.
Qualifications
- 5+ years of experience in People Operations, HRIS management, or HR administration, ideally in fast-growing tech or scale-up environments
- Exceptional attention to detail with strong organizational and documentation capabilities
- Advanced proficiency in data manipulation (data analysis, pivot tables, dashboards) and comfortable with data-driven decision-making
- Experience designing and optimizing People workflows and processes at scale
- Strong communication skills: able to explain complex HR concepts clearly to technical and non-technical stakeholders
- Mindset & Qualities
- Self-starter with a bias toward ownership, pragmatism, and shipping useful solutions
- Comfortable in ambiguous, early-stage environments where you'll help define standards and best practices
- Proactive problem-solver who spots issues early and escalates appropriately
- High bar for accuracy and process integrity—you take pride in clean, auditable records
- Energized by building scalable systems and processes that multiply team impact
- Collaborative and capable of influencing across functions without authority
- Curious about HR technology and best practices; committed to continuous learning
- Skills & Experience
About nscale
Builds scalable AI cloud infrastructure, offering GPU compute and platform services for machine learning workloads.
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