Workplace Manager

Key Responsibilities

• Design and lead a modern workplace experience aligned with Mirai and Scopely standards.
• Develop hospitality and soft services that are scalable, efficient, and experience-driven (not traditional service models).
• Translate workplace culture into concrete services and daily practices (pantry, collaboration spaces, shared areas).
• Challenge outdated habits and introduce self-service, efficient, and sustainable solutions.
• Partner with HR and leadership to support employee experience, onboarding, and internal events.
• Ensure the workplace reflects a collaborative, inclusive, and high-performing environment.
• Ensure smooth day-to-day operations of all office spaces (24F, 26F and future expansions).
• Oversee both Hard FM (HVAC, electrical, plumbing, life safety systems) and Soft FM services.
• Lead snagging follow-up, post-handover corrections, and continuous workplace improvements.
• Identify and implement enhancements to optimize space, usability, and employee experience.
• Manage minor upgrades, reconfigurations, and future workplace projects.
• Ensure all spaces remain fully operational, safe, and aligned with company standards.
• Lead all aspects of physical security and workplace safety.
• Oversee access control, CCTV systems, visitor management, and incident response.
• Ensure full compliance with Civil Defense, municipality, and safety regulations.
• Organize and monitor fire drills, evacuation procedures, and emergency readiness.
• Coordinate inspections, audits, and certifications with relevant authorities.
• Act as the main point of contact for landlord and authorities on safety and compliance tpics.
• Own all workplace-related vendors and contracts (SLAs, KPIs, performance tracking).
• Negotiate and manage service agreements to ensure quality and cost efficiency.
• Conduct regular performance reviews and drive continuous improvement.
• Oversee flight and accommodation arrangements for employees, visitors, and new joiners.
• Coordinate with travel agencies and internal stakeholders to ensure smooth execution.
• Monitor cost, quality, and employee experience.
• Define and maintain clear processes and guidelines.
• Prepare and manage workplace and facilities budgets (OPEX & CAPEX).
• Track expenses and identify optimization opportunities.
• Ensure cost efficiency while maintaining high standards.
• Lead workplace sustainability initiatives aligned with Mirai s long-term vision.
• Implement actions to reduce environmental impact (e.g., reducing bottled water usage, improving waste management, energy efficiency).
• Promote sustainable workplace habits across employees.
• Work with vendors to introduce more eco-friendly solutions and services.
• Track and report on sustainability initiatives and progress.
• Build and structure the Workplace function for scalability.
• Implement tools, trackers, and reporting systems for better visibility.
• Drive initiatives related to sustainability, efficiency, and workplace innovation.
• Prepare for future integration with ERP and digital tools.
• Act as the owner of all workplace-related topics, ensuring full visibility and end-to-end resolution.
• Facilitate solutions across departments (HR, IT, Procurement, Finance), ensuring alignment and smooth execution.
• Take ownership of workplace engagement activities and services (e.g., catering, internal events, employee moments), ensuring they are delivered in line with company standards and expectations.
• Coordinate closely with the Communications team to align on engagement initiatives, messaging, and calendar, while owning execution, logistics, and delivery.
• Support HR and teams in the organization of training and workshops, ensuring proper planning, room setup, materials, and overall experience.
• Ensure all workplace-related activities are well-structured, anticipated, and not managed reactively.
• Provide clear communication and direction, avoiding unnecessary escalation or transfer of responsibility.