Workplace Experience Manager

Role overview

Position responsibilities

• Maintain lobby and visitor check-in/check-out policies while following ITAR requirements; escort visitors and contractors in line with security policy.
• Coordinate meetings, room reservations, guest offices, minor audiovisual needs, and catering; document technical meetings and follow up on actions and commitments.
• Coordinate facility tours for senior customers and visitors; plan company functions and appreciation activities.
• Create and review facilities and administrative purchase requests, requisitions, expenses, and invoices; maintain project coding and procurement records.
• Assist on projects assigned by line managers and coordinate information and documentation transfer with project leads throughout project lifecycles.
• Coordinate facility issues, maintain service-provider relationships, and ensure repairs are scheduled and completed.
• Order and maintain building supplies and office stock; undertake special projects as assigned.

Basic qualifications

• At least 5 years of experience in a fast-paced, hands-on, employee-facing office environment.
• High school diploma or GED, or an equivalent combination of experience and education.
• Experience researching, organizing, and coordinating multiple projects under tight deadlines.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Manufacturing environment experience is preferred; previous aerospace industry experience is desired.
• Must qualify as a U.S. person under ITAR/EAR or be eligible for an export license; some positions require U.S. citizenship due to contract requirements.
• Secret or Top Secret clearance, or ability to obtain clearance, is desired.

Other desired competencies

• Effective written and verbal communication, professional demeanor, and strong customer service.
• Strong organization, prioritization, multitasking, planning, and follow-through.
• Interpersonal skills to work with employees at all levels, including senior management.
• Able to work in a fast-paced, deadline-driven environment and take ownership, show initiative, and contribute to team success.

Physical demands

• Work in an office environment; duties involve sitting and standing for extended periods and using a computer and telephone.
• Duties may involve handling objects, bending, crouching, kneeling, reaching, and carrying items up to 25 pounds.

Compensation

• Salary range is $89,000–$135,750 per year.

Benefits

• Benefits include medical, dental, and vision coverage, 401(k) matching, a 9/80 work schedule, and a paid holiday shutdown.