Workplace Coordinator

WHAT WE DO

RESPONSIBILITIES

• Review and monitor internal ticketing system, provide timely updates, record actionable steps and ensure the needs have been met for the end users.
• Proactively identify issues through walkthroughs; prioritize and address them through self-performance or outsourced vendors.
• Coordinate, plan, and execute assigned projects ensuring all work is done to a high standard, and progress updates are regularly provided.
• Perform quality control on assigned services.
• Coordinate vendor work schedules as required, and conduct follow up tasks for project completion.
• Conduct checks and audits of the site for quality control and safe conditions.
• Keep trackers and management systems up to date and produce progress reports for the Workplace team and other support teams.
• Assist with the procurement, administration and coordination of Workplace Services including POs, auditing invoices for accuracy, and updating relevant financial trackers.
• Produce and coordinate facilities information and documentation in line with company requirements.
• Support health and safety and compliance assignments.
• Undertake any assigned ad-hoc duties to maintain the facilities.

REQUIREMENTS

• Able to lift 50 lbs.
• Possess a vehicle/driver's license preferred.
• 2+ years experience working within a facilities or workplace operations role, ideally supporting corporate office buildings and services.
• Possess an understanding of vendor management principles.
• Excellent communication (written and verbal).
• Creative problem-solving skills.
• Proficient with Microsoft Office (Outlook, Word and Excel).
• PLUSES
• Experience with space management, ticketing, security, project management, and financial software systems.
• HOW TO APPLY
• Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
• Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.
• If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
• The pay range for this position in Andover, Massachusetts at the start of employment is expected to be between the range below per hour. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. If hired, employee will be in an “at-will position” and the company reserves the right to modify base rates of pay (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
• NE Hourly Pay Range$30—$36 USD

PLUSES

HOW TO APPLY

Preferred Qualifications

• Possess a vehicle/driver's license preferred.