Workplace AI & Copilot Solutions Engineer

Role and team

Key responsibilities

• Identify opportunities to improve employee experience, collaboration, knowledge discovery, business processes, and operational efficiency.
• Run discovery workshops and translate business requirements into practical workplace technology solutions.
• Build workplace AI experiences, agents, business applications, and agentic workflows connecting enterprise knowledge and systems.
• Develop integrations across Microsoft Copilot, Microsoft 365, content repositories, and line-of-business systems; apply MCP or A2A patterns where appropriate.
• Support knowledge management, enterprise search, and content services; ensure governance, security, compliance, and responsible AI.
• Measure adoption and outcomes, support demonstrations and proofs of concept, and contribute to delivery assets and thought leadership.

Experience and essential skills

• Experience delivering Microsoft 365, Power Platform, Copilot, automation, workplace transformation, or business applications projects.
• Strong hands-on experience with Microsoft 365 Copilot and Copilot Studio.
• Develop solutions using Power Apps, Power Automate, Dataverse, and the wider Power Platform.
• Design Teams, SharePoint Online, or Microsoft 365 solutions using low-code and pro-code approaches.
• Understand Microsoft 365 extensibility, including Teams apps, Microsoft Graph, SPFx, and custom connectors.
• Know Azure services including Logic Apps, Azure Functions, Entra ID, API Management, App Services, and storage.
• Understand enterprise integration, agentic AI, prompt engineering, retrieval-grounded experiences, and conversational design.
• Know Microsoft environment security, identity, compliance, information management, and governance.
• Communicate technical solutions in business terms; bring stakeholder management, workshop facilitation, and consulting skills.
• Experience in customer-facing delivery and agile, multidisciplinary teams.

Desirable skills

• Multi-agent orchestration, Microsoft Fabric, enterprise data platforms, AI governance, responsible AI, or enterprise AI operating models.
• Teams applications or Microsoft 365 extensions; familiarity with MCP and agent interoperability standards.
• Microsoft AI-102, PL-600, PL-400, PL-900, or Copilot-related certifications.

Working arrangement

• Hybrid working blends company offices, client sites, and home; the role cannot be performed from home 100% of the time.

Security clearance

• Candidates must be eligible to obtain Security Check (SC) clearance and hold a British passport.
• The clearance process requires five years of continuous UK residence and includes pre-employment identity, nationality or immigration status, employment history, and criminal record checks.

Development and benefits

• Capgemini offers training and development opportunities, including courses and external certifications.
• UK employees may request flexible working arrangements.