Technical Project Manager

Role overview

Project delivery responsibilities

• Plan and direct business-relations activities and ensure implemented solutions meet client expectations.
• Define project-management standards, techniques, and governance frameworks; guide teams in using methods and tools and ensure process adherence.
• Support decision-making between customers and workstreams.
• Control schedules and scope; manage changes through change-control procedures and replan as necessary.
• Identify and resolve project issues and risks; review status to ensure timely, accurate, cost-effective completion.
• Manage quality standards and alignment.
• Facilitate kick-off, status, and steering-committee meetings with senior leadership.
• Ensure project time is accounted for and resource and expense estimates are accurate.

Required experience and skills

• Relevant project-management experience managing MS Dynamics CRM transformation programs.
• Must have successfully delivered two complex or large-scale projects within budgeted scope, effort, schedule, and cost parameters.
• Excellent communication and client-management skills.
• Experience in implementation methodologies such as Scrum, PMP, or PRINCE2.
• Experience handling large teams in a distributed delivery model.
• Experience using MPP or an equivalent project-planning tool.
• Ability to maintain working relationships with peers and stakeholders at all organizational levels.

Additional advantages

• Middle East client experience is an added advantage.
• Knowledge of MS Dynamics CRM products, MS Dynamics technical skills, or Azure Cloud is an added advantage.
• Data-migration engagement experience is an added advantage.
• Arabic-speaking ability is an added advantage.