Workforce Training Analyst

Position Description

Responsibilities and Duties

• Identify data needs and reporting solutions with college divisions, CARE teams, career services, advisory committees, and academic departments.
• Collect, validate, integrate, and analyze workforce training, continuing education, apprenticeship, and work-based learning data.
• Identify trends, course opportunities, and performance indicators for enrollment, retention, completion, credential attainment, employment outcomes, and program effectiveness.
• Guide the design and improvement of dashboards, reporting tools, and data visualization platforms with IT and Institutional Research.
• Track KPIs aligned with institutional goals, state priorities, and workforce development initiatives.
• Analyze and share labor market information, employer demand, and economic indicators with cross-functional teams.
• Present findings as executive summaries, presentations, visualizations, and recommendations.
• Support reporting for Workforce Pell, grants, apprenticeships, and work-based learning programs.
• Use query and visualization software to analyze and communicate trends; participate in data governance and data integration improvements.
• Support economic development through workforce data analysis and impact reporting; ensure institutional, state, and federal reporting compliance, including FERPA.

Knowledge, Skills, and Abilities

• Knowledge of community colleges, workforce development boards, continuing education programs, or state workforce systems.
• Ability to use student or business information systems, CRM platforms, or workforce training databases, such as Colleague, Advansys, Watermark, or Salesforce.
• Strong analytical and critical-thinking skills, including interpreting large, complex datasets and consolidating data from multiple systems.
• Experience turning data into actionable recommendations for operational and strategic decisions.
• Knowledge of data visualization principles and best practices; understanding of dashboards and interactive reporting tools such as Power BI, Tableau, or similar software.
• Ability to collaborate with technical teams, college stakeholders, and senior leadership.
• Knowledge of workforce development KPIs and program evaluation methodologies.
• Familiarity with labor market information tools, workforce trends, and economic impact data.
• Ability to communicate complex information through reports, presentations, and visual storytelling.