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Workforce Optimization Program Manager

Conifer Health Solutions
Remote, USA
Full-time
Manager · 2+ years experience
Remote
Discovered 5 days ago
excel

Full Job Posting

Requirements

  • Bachelor’s degree in Business Administration, Economics or similar field (an additional 5 years of experience may be considered in lieu of a degree). High school diploma/GED required.
  • 2+ years of experience in recruitment operations, HR project management, or process improvement
  • Advanced knowledge of Microsoft products such as PowerPoint, Word, and Visio
  • Intermediate proficiency in Excel, including building and analyzing pivot tables and using VLOOKUP functions for data management and reporting
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Strong understanding of workforce technology, which can include applicant tracking systems (ATS), HR Technology, or labor/productivity systems
  • Excellent organizational, communication, and stakeholder management skills

Preferred Qualifications

  • Experience in healthcare recruiting or workforce management environments
  • Familiarity with ATS, CRM, workforce planning, or HR systems
  • Experience supporting large-scale change initiatives or system rollouts
  • Knowledge of recruiting metrics, workforce analytics, and reporting
  • Comfortable leading virtual live training sessions, developing clear user guides, and providing end-user support during new process or system launches.
  • Project management certification or formal training (e.g., PMP, Agile, Lean, Six Sigma) is a plus
  • Compensation
  • Base pay: $85,250 - $120,000 annually. Compensation depends on location, qualifications, and experience.

Benefits

  • The following benefits are available, subject to employment status:
  • Medical, dental, vision, disability, AD&D, and life insurance
  • Paid time off (vacation & sick leave)
  • Discretionary 401k match
  • 10 paid holidays per year
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
  • Paid sick leave and other leave benefits are provided in accordance with applicable federal, state, and local laws.

Responsibilities

  • Process Optimization & Operational Excellence
  • Analyze current workforce and recruitment workflows and tools and identify areas for improvement to increase efficiency and effectiveness.
  • Develop, document, and implement scalable processes to enhance user experience and effectiveness.
  • Ensure compliance with policies, legal and regulatory requirements, and industry best practices.
  • Work cross-functionally with HR, IT, and other departments to improve systems and tools.
  • Project Management & Strategic Initiatives
  • Manage and report out on recruitment and workforce-related projects, such as system implementations, process automation, and reporting enhancements.
  • Drive continuous improvement initiatives by leveraging data insights and stakeholder feedback.
  • Data & Technology Management
  • Support monitoring workforce metrics and KPIs to identify trends, gaps, and opportunities for improvement.
  • Partner with HRIS and IT teams to optimize the use of applicant tracking systems (ATS), core HR, onboarding and other systems
  • Support system migrations, integrations, and user training
  • Stakeholder Collaboration & Support
  • Serve as a key resource for recruiters, hiring managers, and HR teams in process implementation and troubleshooting.
  • Provide training and documentation to ensure alignment with updated policies and system

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