Workforce Advantage Success Coach(*Restricted)
Role Overview
• Direct student support to program participants
• Develop individualized success plans with students and help them establish realistic academic, career, and personal goals.
• Program administration, data management, partner collaboration, and continuous program improvement.
• Support student coaching, events, orientations, workshops, and other program activities.
• Maintains accurate, timely, and complete program records and case documentation
• Tracks participant progress and program outcomes
• Meets grant reporting deadlines; ensures compliance with grant requirements, FERPA , and institutional policies; and effectively coordinates with program, financial, and administrative staff to support efficient program operations.
Key Skills for This Role
Full Job Posting
Job Description
Direct student support to program participants
Develop individualized success plans with students and help them establish realistic academic, career, and personal goals.
Program administration, data management, partner collaboration, and continuous program improvement.
Support student coaching, events, orientations, workshops, and other program activities.
Maintains accurate, timely, and complete program records and case documentation
Tracks participant progress and program outcomes
Meets grant reporting deadlines; ensures compliance with grant requirements, FERPA , and institutional policies; and effectively coordinates with program, financial, and administrative staff to support efficient program operations.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Demonstrated ability to build trusting, supportive relationships with diverse populations.
- Strong organizational skills with excellent attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively with a team.
- Comfortable learning new systems and adapting to changing processes.
- Familiarity with Navigate, or similar case management platforms.
- Knowledge of community resources throughout Northern Virginia.
- Bilingual skills (Spanish, Amharic, Arabic are strongly preferred
- Experience working with adult learners and/or first-generation students.
- Experience in human services, education, social work, counseling, workforce development, or a related field.
- Experience providing coaching, advising, case management, or student success support.
- Experience maintaining accurate documentation and managing multiple priorities.
Additional Considerations
Experience with TANF , SNAP Employment & Training, WIOA , or other grant-funded workforce programs.
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
About Northern Virginia Community College
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Virginia Community College System
State-wide public higher education system in Virginia.
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