Workday Coordinator

You’ll join our Americas HR Operations team, based in Dallas and Mexico City and part of our globally connected HR Operations function. The team supports scalable HR operations for Bain offices across the Americas, with a focus on process standardization and centralization to support Bain’s continued growth and maintain our position as a great place to work.

You’ll work closely with HR and Program Management teams, Recruiting teams, and employees across the offices you support. Because many of these relationships will be remote, you’ll have the opportunity to build strong partnerships across locations while delivering a high level of service.

WHERE YOU’LL FIT WITHIN THE TEAM

As a Coordinator, Americas HR Operations, you’ll join us in a 6-month contract role focused on HRIS and Workday administration. You’ll own the delivery of specified HR activities and processes for your assigned offices.

This is a varied, deadline-driven role that requires exceptional organization, time management, accuracy, and attention to detail. You’ll work independently while collaborating with colleagues across the Americas and will use multiple Bain systems and applications in your day-to-day work. Your responsibilities will primarily focus on HRIS administration and may support areas across HR Operations based on the needs of the offices you support.

You’ll quickly develop an understanding of our systems and processes, how they work together, and how your work affects employees and other stakeholders. You’ll also have opportunities to identify patterns, develop creative solutions, and implement process improvements that benefit both the team and its customers.

WHAT YOU’LL DO

Your responsibilities will include:

Administer consulting staff offer letters and provide support for special recruiting programs in a timely and accurate manner

Perform Workday data entry for business processes including contract management, background checks, new hires, job changes, compensation changes, terminations, EIB uploads, departures, transfers, and bonus payouts

Ensure HR data is accurate ahead of payroll and headcount reporting deadlines and key employee milestones, including hire and departure dates

Proactively partner with local HR and Recruiting teams to confirm the accuracy of Workday events, including hires, leaves, transfers, terminations, and probation periods

Ensure compensation information in Workday is accurate and consistent with local payroll system data for supported offices and populations

Track leaves in Workday according to the standards of each supported office, including monitoring returns from leave and contractual leave agreements

Ensure required supporting documentation is available and stored in Workday according to applicable office standards

Proactively audit system information, including compensation, leaves of absence, transfers, terminations, and probation periods

Provide data for ad hoc reporting requests supporting people analytics

Prepare regular reporting for customers and stakeholder groups, including payroll audits and anniversary reports

ABOUT YOU

You have an Associate or Bachelor’s degree, or an equivalent combination of education, training, and experience

You have 1–3 years of professional experience, preferably in an administrative HR role

You are proficient in Microsoft Outlook and Word and have strong Excel and PowerPoint skills

You have experience working in a demanding environment, preferably within professional services or a blue-chip company in an administrative capacity

You are comfortable working through ambiguity

You have excellent written and verbal communication skills and can adapt your communication style to different audiences

You have previous experience using HRIS systems; Workday experience is a plus

You can appropriately handle highly confidential information

You can effectively manage your time and balance competing business priorities

You communicate effectively with colleagues and stakeholders at all levels

You bring exceptional attention to detail and strong organization, prioritization, and time-management skills

You are self-motivated, proactive, and comfortable working on your own initiative

You bring a flexible, collaborative approach to working with a team

You are diplomatic and understand the importance of confidentiality

You work efficiently and accurately, including under pressure

You are enthusiastic, dedicated, hardworking, and committed to meeting deadlines

You have an interest in the substance and commercial impact of Bain’s work

This role follows a hybrid model, requiring in-office presence at least 2 days per week at our Polanco office in Mexico City.

Fluency in English required; please submit your resume in English

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.